<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[Paying it Forward]]></title><description><![CDATA[Paying it Forward offers thoughts, examples and ways to make our communities better with topics like: mentoring, volunteering, non-profits, and making communities better.]]></description><link>https://www.newcollarcoach.com</link><image><url>https://substackcdn.com/image/fetch/$s_!EaGp!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fce7383bb-76e3-40b7-969b-4f1400e03cc1_300x300.png</url><title>Paying it Forward</title><link>https://www.newcollarcoach.com</link></image><generator>Substack</generator><lastBuildDate>Sat, 03 Oct 2026 13:01:47 GMT</lastBuildDate><atom:link href="https://www.newcollarcoach.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Jack Browne]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[mrbnewcollarcoach@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[mrbnewcollarcoach@substack.com]]></itunes:email><itunes:name><![CDATA[Jack Browne]]></itunes:name></itunes:owner><itunes:author><![CDATA[Jack Browne]]></itunes:author><googleplay:owner><![CDATA[mrbnewcollarcoach@substack.com]]></googleplay:owner><googleplay:email><![CDATA[mrbnewcollarcoach@substack.com]]></googleplay:email><googleplay:author><![CDATA[Jack Browne]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[Learn to walk beside Artificial Superintelligence - #181]]></title><description><![CDATA[Artificial superintelligence invites us into unexplored territory where curiosity, judgment, and lifelong learning matter most, helping people adapt without surrendering purpose or leadership.]]></description><link>https://www.newcollarcoach.com/p/learn-to-walk-beside-artificial-superintelligenc</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/learn-to-walk-beside-artificial-superintelligenc</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 03 Oct 2026 12:19:43 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!RNNf!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Jack Browne, Wichita Falls Times Record News<br>Sunday, October 4, 2026</em></p><p>Every generation encounters a frontier that challenges its assumptions and tests its willingness to adapt.</p><p>For some, it was the automobile. For others, it was personal computers or the internet.</p><p>Today, many believe we are approaching another frontier: artificial superintelligence, or ASI, as AI becomes increasingly capable.</p><p>The very mention of AI or ASI sparks strong reactions. Some envision a future in which diseases are cured faster, energy becomes more abundant, and education is personalized for every learner.</p><p>Others imagine a darker future, influenced as much by Hollywood as by technology itself. For many, the first image that comes to mind is &#8220;The Terminator.&#8221;</p><p>Machines become self-aware. Human beings lose control. Artificial intelligence decides that people are inefficient, dangerous, or unnecessary. The story has been retold in movies and popular culture for decades, causing fear to arrive before understanding.</p><p>Concerns about increasingly powerful AI systems should not be dismissed. Researchers, technologists, and policymakers are asking a vital question: How do we ensure intelligent systems pursue goals that benefit humanity?</p><p>Those concerns deserve attention. But fear alone has never been an effective strategy.</p><p>History reminds us that every transformative technology arrives carrying both promise and risk. Some people resist change, while some rush toward it blindly.</p><p>A third group usually does best. They learn to navigate AI thoughtfully.</p><p>As I think about this emerging frontier, I am reminded of Lord Byron&#8217;s words:</p><p><em>&#8220;There is a pleasure in the pathless woods,<br>There is a rapture on the lonely shore,<br>There is society where none intrudes,<br>By the deep sea and music is its roar.<br>I love not man the less, but nature more.&#8221;</em></p><p>The phrase that captures my attention today is &#8220;the pathless woods.&#8221; Artificial Superintelligence represents exactly that.</p><p>No one possesses a map. No one can guarantee where the trail leads. We are approaching territory where assumptions about work, learning, creativity, and value may be rewritten.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!RNNf!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!RNNf!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg 424w, https://substackcdn.com/image/fetch/$s_!RNNf!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg 848w, https://substackcdn.com/image/fetch/$s_!RNNf!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!RNNf!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!RNNf!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg" width="640" height="640" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:640,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:131841,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/218632783?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!RNNf!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg 424w, https://substackcdn.com/image/fetch/$s_!RNNf!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg 848w, https://substackcdn.com/image/fetch/$s_!RNNf!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!RNNf!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F76c5dc93-4a47-4edb-8595-c7ce615c566d_640x640.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">&#8220;There is a rapture on the lonely shore,&#8221; writes Lord Byron. Sunrise at Lake Wichita Park best captures the hope for a new day as the sun casts forth new light. Photo Jack Browne/Wichita Falls Times Record News</figcaption></figure></div><p>Many people look into those woods and see danger. Others see opportunity.</p><p>The wisest among us should probably see both.</p><p>The challenge is not to pretend the risks do not exist. The challenge is to avoid allowing fear to become paralysis. If we refuse to enter the woods because we imagine a Terminator behind every tree, we may miss the opportunities waiting beyond the next bend.</p><p>For lifelong learners, and those navigating second or third careers, the more productive question is not whether ASI should be feared or celebrated. The better question is: How do we prepare ourselves to work alongside increasingly intelligent systems?</p><p>The answer begins with recognizing that competing directly with advanced AI is the wrong strategy.</p><p>We should not expect to outperform machines in speed, memory, information retrieval, or data analysis. Those are machine strengths.</p><p>Instead, we should double down on the qualities that make us uniquely human: wisdom, judgment, empathy, trust, leadership, and mentorship.</p><p>As technology becomes more capable, these qualities become more valuable.</p><p>Think of AI as a member of your personal staff. One tool may help with research, another with writing, and a third with learning. Another can review finances and remind you to cancel subscriptions you no longer use. In that model, AI becomes an advisor. The human remains the CEO.</p><p>That distinction matters.</p><p>&#8220;Friending&#8221; ASI does not mean trusting it blindly. It does not mean surrendering human judgment. Instead, it means understanding the technology well enough to use it wisely, asking better questions, and becoming a partner rather than a bystander.</p><p>Technology has repeatedly changed <em>what</em> humans do, but it has never eliminated the need for human purpose, values, and leadership. In fact, the more powerful the tools become, the more important those qualities may be.</p><p>Lord Byron found beauty not in certainty but in exploration. That mindset may serve us well in the age of AI.</p><p>So perhaps the best strategy is remarkably simple: do not fear ASI, do not worship ASI, and do not ignore ASI.</p><p>Learn about it. Experiment with it. Challenge it. Benefit from it.</p><p>Most importantly, continue developing the human qualities that no machine can fully replicate.</p><p>Like Byron standing at the edge of the sea, listening to the roar of something vast and unfamiliar, we find ourselves looking toward a future that has yet to be mapped.</p><p>The woods ahead may indeed be pathless.</p><p>But there is often great value in having the courage to walk there anyway.</p><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em></p>]]></content:encoded></item><item><title><![CDATA[How to build a meaningful life with small habits - #180]]></title><description><![CDATA[Meaningful lives are built through daily choices, steady habits, resilience, and service to others, proving small actions often create the greatest impact.]]></description><link>https://www.newcollarcoach.com/p/how-to-build-a-meaningful-life-with</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/how-to-build-a-meaningful-life-with</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 26 Sep 2026 12:40:10 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!n5Ce!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Jack Browne, Wichita Falls Times Record News<br>Sunday, September 27, 2026</em></p><h1>Lean Into Life</h1><p><em>By Jack Browne</em></p><p>How does your day begin?</p><p>Do you wake up excited about the opportunities ahead, or do you start the day focused on problems, obligations, and unfinished business?</p><p>I&#8217;ve experienced both. There have been seasons when every sunrise felt like an invitation to discover something new. There have also been days when doubt, disappointment, and uncertainty occupy the front seat.</p><p>I&#8217;ve learned that a meaningful life rarely happens by accident. It is built through habits, relationships, and choices that move us forward, even when conditions are less than ideal. That&#8217;s why the lessons shared by Admiral William H. McRaven in his 2014 commencement address at the University of Texas continue to resonate with me.</p><p>His famous commencement address began with a simple suggestion: make your bed. The point wasn&#8217;t housekeeping. It was about starting your day with a completed task, a small victory that creates momentum for larger accomplishments.</p><p>That first lesson reminds us that success often begins with ordinary actions performed consistently.</p><p>The admiral&#8217;s second lesson was that you can&#8217;t go it alone. Every meaningful achievement in my life has involved the encouragement, wisdom, or assistance of others. Friends, mentors, coworkers, family members, and even strangers have helped shape my journey. None of us succeeds entirely on our own.</p><p>His third lesson was that only the size of your heart matters. Titles, positions, and accomplishments may open doors, but character determines how you walk through them. Commitment, compassion, and perseverance often matter more than talent or status.</p><p>Then the lesson we all eventually encounter: life isn&#8217;t fair. We face setbacks, disappointments, and circumstances beyond our control. McRaven&#8217;s advice was simple: drive on. Complaining may provide temporary relief, but progress begins when we accept reality and continue moving forward anyway.</p><p>Closely tied to that is his reminder that failure can make you stronger. Looking back, many of my most valuable lessons emerged from situations that didn&#8217;t go according to plan. Failure is rarely final unless we refuse to learn from it. Every setback contains the seeds of future growth.</p><p>The sixth lesson challenges us to dare greatly. Too often we wait for certainty before acting. Yet growth requires risk. Whether starting a new career, launching a business, volunteering for community service, or mentoring someone who needs guidance, meaningful outcomes often require us to step outside our comfort zones.</p><p>McRaven also urged us to stand up to the bullies in his seventh lesson &#8212; not just the obvious bullies we encounter in life, but also the voices of fear, self-doubt, and negativity that attempt to limit our potential. Courage is not the absence of fear. It is moving forward despite it.</p><p>His eighth lesson speaks directly to resilience: rise to the occasion. Difficult moments reveal character. When circumstances become challenging, people look for examples of steadiness, optimism, and leadership. We may not always control events, but we can control our response.</p><p>My favorite lesson may be his ninth: give people hope. Hope is one of the greatest gifts we can offer another person. Sometimes it&#8217;s a kind word. Sometimes it&#8217;s sharing knowledge gained through experience. Sometimes it&#8217;s simply listening. Small acts of encouragement often have impacts far beyond what we can see.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!n5Ce!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!n5Ce!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp 424w, https://substackcdn.com/image/fetch/$s_!n5Ce!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp 848w, https://substackcdn.com/image/fetch/$s_!n5Ce!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp 1272w, https://substackcdn.com/image/fetch/$s_!n5Ce!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!n5Ce!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp" width="1320" height="1098" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1098,&quot;width&quot;:1320,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:225806,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/217526734?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!n5Ce!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp 424w, https://substackcdn.com/image/fetch/$s_!n5Ce!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp 848w, https://substackcdn.com/image/fetch/$s_!n5Ce!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp 1272w, https://substackcdn.com/image/fetch/$s_!n5Ce!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9782dda4-5c91-4d19-aad8-aec494697a10_1320x1098.webp 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Guests ride the swings during the Texas-Oklahoma Fair on Wednesday, Sept. 16, 2026, at the Multi-Purpose Events Center in Wichita Falls. The four-day fundraising event is hosted by the Wichita Falls Founder Lions Club where families, friends and guests can enjoy carnival rides, food, music and more as Lions Club members serve our community improving lives with funds raised. Photo Naomi Skinner/Times Record News</figcaption></figure></div><p>Finally, McRaven&#8217;s tenth lesson is one that ties them all together: never, ever quit. Persistence has an amazing way of creating opportunities where none seemed to exist.</p><p>The people I admire most are not necessarily the most talented. They are the ones who kept showing up after everyone else had given up.</p><p>Life is not about accumulating accomplishments for ourselves. It is about investing in others, strengthening our communities, and leaving something of value behind.</p><p>We are temporary stewards of knowledge, experience, and opportunity. That is why we should lean into life.</p><p>Start the day with purpose. Build relationships. Serve others. Learn from failure. Dare greatly. Give hope. Keep going.</p><p>And when the day is over, take a moment to appreciate what you&#8217;ve accomplished and who you&#8217;ve helped along the way.</p><p>After all, life&#8217;s greatest rewards are rarely found in what we achieve for ourselves. They are found in the lives we touch and the people we encourage to move forward.</p><p>Lean into life. Someone else may find the courage to do the same because they watched you do it first.</p><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em></p><p></p>]]></content:encoded></item><item><title><![CDATA[How to be a friend who’s chosen family - #179]]></title><description><![CDATA[Life&#8217;s greatest riches often come from friendships built through shared experiences, consistent presence, and mutual investment that transform ordinary connections into chosen family.]]></description><link>https://www.newcollarcoach.com/p/how-to-be-a-friend-whos-chosen-family</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/how-to-be-a-friend-whos-chosen-family</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 19 Sep 2026 12:15:09 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!46mO!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News<br>Sunday, September 20, 2026</span></em></p><p><strong><span>The Family We Choose</span></strong></p><p><span>You don&#8217;t pick your family, but you do pick your friends.</span></p><p><span>Some friends become the family you wish you had and need.</span></p><p><span>I&#8217;ve come to appreciate the truth hidden in those simple words. Family is our starting point. Friends are often our choice.</span></p><p><span>Somewhere along life&#8217;s journey, the lines begin to blur. The people who show up consistently, celebrate our victories, sit quietly beside us during disappointments, and answer the phone when we call become much more than acquaintances.</span></p><p><span>They become family by choice.</span></p><p><span>Most of us begin life surrounded by relatives. We inherit traditions, personalities, strengths, and expectations long before we understand them. Some families provide endless encouragement. Others teach resilience through adversity.</span></p><p><span>Regardless of the circumstances, family plays a significant role in shaping who we become.</span></p><p><span>Yet adulthood teaches another important lesson: relationships are not sustained by DNA alone.</span></p><p><span>Casual relationships are easy. Deep friendships require commitment. They require showing up when it is inconvenient, listening when there are no solutions, and staying connected when life becomes busy.</span></p><p><span>The friends who become family are rarely the loudest people in our lives. More often, they are the most dependable.</span></p><p><span>They remember our struggles, celebrate our successes without envy, and remind us who we are when self-doubt begins to cloud our vision.</span></p><p><span>As I reflect, many of my most meaningful friendships emerged from shared experiences rather than deliberate planning. Some came through work. Others through church, volunteer activities, coaching, community organizations, or neighborhood connections.</span></p><p><span>We started as people working on a common task and gradually became people who genuinely cared about one another.</span></p><p><span>The relationship evolved because someone took the first step. Someone offered help. Someone shared encouragement. Someone invested time.</span></p><p><span>One of the gifts of aging is recognizing how many people have helped us along the way. Teachers, mentors, supervisors, coworkers, neighbors, and friends all leave fingerprints on our lives. Their investment creates an obligation to make a similar investment in others.</span></p><p><span>I was reminded of this recently while having coffee with a dear friend I had not seen in more than three years. She now has new lungs and a kidney after a long and difficult medical journey, but she possesses the same generous heart she has always shared with others.</span></p><p><span>For three hours we exchanged stories. We laughed about new adventures. We shared the losses of family members and friends. At times we cried together. The conversation flowed effortlessly, as if no time had passed at all.</span></p><p><span>Eventually her husband called to remind her of the time. Neither of us realized that three hours had disappeared so quickly.</span></p><p><span>As we said goodbye, we both moved forward into our new adventures renewed, refreshed, and strengthened by the simple gift of being together.</span></p><p><span>That&#8217;s what real friendship does.</span></p><p><span>Today&#8217;s world offers countless ways to connect, yet many people feel increasingly isolated. Technology helps us communicate, but meaningful relationships still require something technology cannot provide: presence.</span></p><p><span>Whether it is sharing a cup of coffee, making a phone call, attending a community event, or simply checking in on someone, relationships grow through intentional effort.</span></p><p><span>Perhaps that is why chosen families are so powerful. They remind us that belonging is not based solely on where we come from. Belonging is also created by where we invest ourselves.</span></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!46mO!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!46mO!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg 424w, https://substackcdn.com/image/fetch/$s_!46mO!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg 848w, https://substackcdn.com/image/fetch/$s_!46mO!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!46mO!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!46mO!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg" width="640" height="480" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:480,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:99833,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/216434633?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!46mO!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg 424w, https://substackcdn.com/image/fetch/$s_!46mO!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg 848w, https://substackcdn.com/image/fetch/$s_!46mO!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!46mO!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F12a55c5d-8406-4698-9b92-71802adb8e67_640x480.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">The family we choose often begins with a shared purpose. Connections made at this 2023 Southwest Rotary Club of Wichita Falls meeting led to community partnerships, including reading programs for MLK elementary students and flight simulator experiences hosted by the 469th squadron at Sheppard AFB for Road to College participants.</figcaption></figure></div><p><span>Life is not measured solely by accomplishments, titles, or possessions. It is measured by the people who walk beside us and the impact we leave on one another.</span></p><p><span>The family we are given shapes our beginning. The family we choose often shapes our future.</span></p><p><span>The richness of life comes from the friends who matter.</span></p><p><span>So be one who matters.</span></p><p><span>Give because others have given to you. Encourage because someone encouraged you. Invest in people and watch them bloom and flourish. In the process, you&#8217;ll discover that your own life grows richer as well.</span></p><p><span>Act as if today were your last opportunity. Reach out to someone important to you. Tell them why they matter. Thank them for their friendship. Let them know the difference they have made in your life.</span></p><p><span>What other gift could we give, or receive, that carries such lasting value?</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p><p><span>PS. Also this past week, I went dove hunting with a friend in the late afternoon.  He didn&#8217;t bring his gun; I didn&#8217;t have my hunting license &#8212; so our three hours was a review and discussion of how we are doing and some stories about choices and outcomes that renews our friendship.  We didn&#8217;t have to clean doves as we parted!</span></p>]]></content:encoded></item><item><title><![CDATA[How Texas is building a more resilient power grid - #178]]></title><description><![CDATA[One Riot, One Ranger summarizes Texas ingenuity for over two centuries. Capable people deliver reliable results for the good of all &#8212; day in, day out.]]></description><link>https://www.newcollarcoach.com/p/how-texas-is-building-a-more-resilient</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/how-texas-is-building-a-more-resilient</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 12 Sep 2026 11:16:32 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!vSJa!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><span>One Riot, One Ranger - #178</span></p><p><em><span>Jack Browne, Wichita Falls Times Record News<br>Sunday, September 13, 2026</span></em></p><p>In 1823, when Stephen F. Austin established his colony in Mexican Texas, there was no large police force, standing army, or sprawling bureaucracy waiting to solve problems.</p><p>Instead, Austin hired ten experienced frontiersmen as Rangers to protect settlers and patrol a vast frontier. Those ten men became the foundation of the Texas Rangers. Their mission was simple: solve problems, protect people, and keep moving forward.</p><p>Years later, the phrase &#8212; <span>&#8220;One riot, one Ranger&#8221;</span> &#8212; captured that same spirit. Whether legend or history, the message remains powerful: capable people, empowered to act and held accountable for results, often accomplish more than others expect.</p><p>That idea came to mind during Winter Storm Uri in 2021. Texans endured one of the greatest infrastructure challenges in state history. Yet amid the hardships came stories of neighbors opening homes, sharing food, checking on seniors, and helping those in need.</p><p>Just as important, the crisis became a catalyst for improvement. Weatherization standards increased. Coordination between electric generators and natural gas suppliers improved. Greater attention was given to fuel availability during extreme conditions.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!vSJa!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!vSJa!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg 424w, https://substackcdn.com/image/fetch/$s_!vSJa!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg 848w, https://substackcdn.com/image/fetch/$s_!vSJa!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!vSJa!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!vSJa!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg" width="936" height="580" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/e32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:580,&quot;width&quot;:936,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:90519,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/215351942?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!vSJa!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg 424w, https://substackcdn.com/image/fetch/$s_!vSJa!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg 848w, https://substackcdn.com/image/fetch/$s_!vSJa!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!vSJa!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fe32b54ce-db2f-4736-b9d4-bda515d6d770_936x580.jpeg 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">ERCOT Fact Sheet of August 2026 shows peak demand and generating capacity. ERCOT manages a system of 1,928+ marketing participants, including 1,460 generating units with a peak capacity of 104,850+ MW with 55,000+ miles of high voltage system. ERCOT serves 27 million customers representing 90% of the electric load within the state of Texas. Source ERCOT.com</figcaption></figure></div><p>Like the Rangers of old, Texans learned and adapted.</p><p>That same spirit helps explain why the Electric Reliability Council of Texas continues to perform better than many critics acknowledge as Texas faces unprecedented growth.</p><p>Approximately 1,000 people move to Texas every day. At the same time, artificial intelligence, advanced manufacturing, electrification, and large-scale data centers are driving electricity demand to new levels.</p><p>Can the grid keep up?</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!tNP9!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!tNP9!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png 424w, https://substackcdn.com/image/fetch/$s_!tNP9!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png 848w, https://substackcdn.com/image/fetch/$s_!tNP9!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png 1272w, https://substackcdn.com/image/fetch/$s_!tNP9!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!tNP9!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png" width="786" height="962" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:962,&quot;width&quot;:786,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:119569,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/215351942?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!tNP9!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png 424w, https://substackcdn.com/image/fetch/$s_!tNP9!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png 848w, https://substackcdn.com/image/fetch/$s_!tNP9!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png 1272w, https://substackcdn.com/image/fetch/$s_!tNP9!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F50548399-a4e8-43d5-b4ca-135c81c5f8c4_786x962.png 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">ERCOT.com dashboard for generation by fuel type shows how capacity exceeds demand. Demand for Sept 12 peaks at slightly more than 88,100 MW.  Source ERCOT.com</figcaption></figure></div><p>So far, the answer is yes.</p><p>Unlike many regions that operate capacity markets, ERCOT&#8217;s energy-only market rewards investment and performance when electricity is actually needed. More importantly, the system has demonstrated a capacity to evolve.</p><p>Uri improved fuel assurance and operational coordination. Then, in February 2024, the Smokehouse Creek Fire became the largest wildfire in Texas history, reminding planners and operators of the importance of resilient infrastructure and multiple transmission pathways. Reliability, once again, proved to be a journey rather than a destination.</p><p>The grid of the future is already taking shape.</p><p>Utility-scale battery storage can respond almost instantly when conditions change, helping stabilize the grid during peak demand and unexpected outages. What seemed experimental a decade ago has become an essential reliability tool.</p><p>Transmission technology is advancing as well. New 735-kV transmission systems can move significantly more power than traditional 345-kV systems while requiring less right-of-way per unit of capacity. For Texas, that means more electricity delivered efficiently while preserving valuable land resources.</p><p>Data centers deserve a balanced discussion too.</p><p>Many people assume they consume excessive water and create constant noise. In reality, many modern facilities employ closed-loop cooling systems that recycle water rather than continuously drawing fresh supplies. Noise is frequently managed through local agreements that limit sound levels to about 65 decibels during the day and 55 at night, roughly the difference between conversation in a busy office and the background sound of a quiet neighborhood.</p><p>Growth and quality of life do not have to be opposing goals.</p><p>The larger lesson extends beyond electricity.</p><p>From Stephen F. Austin&#8217;s original ten Rangers to today&#8217;s engineers, operators, linemen, and planners, Texas has succeeded by combining accountability with innovation. The state continues adding people, businesses, generation resources, batteries, transmission capacity, and new technologies. Yet reliability remains the objective.</p><p>No electric system is perfect. Every grid faces extreme weather, unexpected events, and unforeseen challenges.</p><p>What matters is the ability to learn, adapt, and improve.</p><p>That has always been the Texas way.</p><p>As the population grows and electricity demand rises, Texas continues demonstrating that economic expansion and reliability can coexist. The foundation is not merely technology. It is a culture that values resilience, responsibility, and problem-solving.</p><p>The old saying still fits.</p><p>Texas has never been defined by the size of the challenge. It has been defined by its response.</p><p><strong><span>One riot, one Ranger.</span></strong></p><p>In many ways, that is ERCOT&#8217;s story as well.</p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p>]]></content:encoded></item><item><title><![CDATA[How to spot a candidate who will actually lead - #177]]></title><description><![CDATA[Leaders don&#8217;t chase noise &#8212; they read the terrain, prepare with purpose, and act with clarity. Spot the ones who know where the community is headed, not where it&#8217;s been.]]></description><link>https://www.newcollarcoach.com/p/how-to-spot-a-candidate-who-will</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/how-to-spot-a-candidate-who-will</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 05 Sep 2026 12:27:02 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!vC-Y!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News<br>Sunday, September 6, 2026</span></em></p><p><span>Ready. Fire &#8212; Aim.</span></p><p><span>That backward sequence shows up more often than we admit. In business, in community work, and especially in election season, we sometimes pull the trigger before we&#8217;ve even looked downrange.</span></p><p><span>Opening day of dove season here in North Texas always reminds me: success comes from knowing where the birds are going, not where they were.</span></p><p><span>Clients, donors, voters &#8212; they all jink, shift, and change direction long before they settle on a path.</span></p><p><span>Texas is shifting too. Of our 254 counties, one-third are growing as roughly 1,000 new residents arrive daily &#8212; half to DFW, a quarter to Austin/San Antonio, and a quarter to Houston. Another third hold steady. The final third are shrinking.</span></p><p><span>Growth begets growth; shrinking begets hard choices.</span></p><p><span>As my dad used to say when he bought property in the early &#8217;60s, &#8220;They aren&#8217;t making more of it.&#8221;</span></p><p><span>But value is realized by arriving early where others want to be.</span></p><p><span>Inflation pushes costs up daily, and communities with declining tax bases face a future filled with &#8220;no.&#8221; No new services. No new amenities. No new investments.</span></p><p><span>Former Mayor Stephen Santellana once told me about nearly being T&#8209;boned in a rural county seat because the intersection had no stop signs.</span></p><p><span>When he asked a local why, the reply was, &#8220;We can&#8217;t afford them.&#8221;</span></p><p><span>That&#8217;s what no-growth looks like. Not safer. Not simpler. Just fewer options.</span></p><p><span>Yet some candidates run on &#8220;no&#8221; &#8212; no to past decisions, no to current proposals, no to anything that requires vision.</span></p><p><span>During 2020&#8211;2023, my own council representative voted no on nearly everything &#8212; and never once could meet with me to explain why.</span></p><p><span>&#8220;No&#8221; isn&#8217;t a strategy. It&#8217;s a reflex. And reflexes don&#8217;t build communities.</span></p><p><span>Hunters know better. Preparation takes more time than the hunt itself, but proper preparation prevents poor performance.</span></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!vC-Y!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!vC-Y!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp 424w, https://substackcdn.com/image/fetch/$s_!vC-Y!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp 848w, https://substackcdn.com/image/fetch/$s_!vC-Y!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp 1272w, https://substackcdn.com/image/fetch/$s_!vC-Y!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!vC-Y!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp" width="960" height="814" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:814,&quot;width&quot;:960,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:64366,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/214289184?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!vC-Y!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp 424w, https://substackcdn.com/image/fetch/$s_!vC-Y!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp 848w, https://substackcdn.com/image/fetch/$s_!vC-Y!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp 1272w, https://substackcdn.com/image/fetch/$s_!vC-Y!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F9060ae10-d4ea-4ec6-9199-798b7db41dce_960x814.webp 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Doves aplenty for hunters and guides who know where the doves will be. Photo Scottie Buerger, South Fork Guides, Archer County.</figcaption></figure></div><p><span>You scout the watering holes. You learn when the birds arrive. You understand the terrain.</span></p><p><span>Elections work the same way. Study the issues. Learn the solutions. Compare where candidates stand with where you stand.</span></p><p><span>Don&#8217;t be swayed by volume or clever quotes. Save your powder for the right shot &#8212; the one that counts.</span></p><p><span>And when you join the hunt, don&#8217;t be dead weight. Shooting too early or too often scares off the birds and frustrates everyone around you.</span></p><p><span>Communities thrive when people contribute &#8212; not when they disrupt.</span></p><p><span>Seek the watering holes. Look for the candidates who know where the doves gather &#8212; and who understand where the community is going and how to help it get there.</span></p><p><span>Those folks earn my vote. Those who don&#8217;t, don&#8217;t.</span></p><p><span>Keep moving forward. Make good new history. Don&#8217;t relive past history.</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p>]]></content:encoded></item><item><title><![CDATA[How to win at leadership #176]]></title><description><![CDATA[You&#8217;ll be the second to know if you&#8217;re missing the mark!A leader&#8217;s real advantage is learning to listen, adjust, and stay accountable long before the consequences arrive.]]></description><link>https://www.newcollarcoach.com/p/how-to-win-at-leadership-176</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/how-to-win-at-leadership-176</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 29 Aug 2026 12:40:17 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!EaGp!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fce7383bb-76e3-40b7-969b-4f1400e03cc1_300x300.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News<br>Sunday, August 30, 2026</span></em></p><p><span>We live in a marketplace built on FOMO &#8212; fear of missing out.</span></p><p><span>zzEveryone is chasing the next upgrade &#8212; the faster appliance, the shinier car, the investment promising instant gratification.</span></p><p><span>Inflation has only sharpened the edge. Price matters. Experience matters. Reliability matters.</span></p><p><span>And leaders feel that pressure more than ever. The demand is for speed, clarity, and results &#8212; not the slow, patient work of shaping culture.</span></p><p><span>I learned that lesson the hard way as a chief revenue officer. We rebuilt our go&#8209;to&#8209;market strategy, redesigned the pipeline, and delivered the predictable growth Wall Street expects.</span></p><p><span>In the middle of that sprint, I asked the CEO how I was doing. His answer still rings in my ears: &#8220;Jack, if I have a problem, you&#8217;ll be the second to know.&#8221;</span></p><p><span>That line comes back to me now as our own city manager departs after just 14 months. Leadership is a short&#8209;tenure sport these days.</span></p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!pXC2!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!pXC2!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp 424w, https://substackcdn.com/image/fetch/$s_!pXC2!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp 848w, https://substackcdn.com/image/fetch/$s_!pXC2!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp 1272w, https://substackcdn.com/image/fetch/$s_!pXC2!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!pXC2!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp" width="350" height="229" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/f85e3cbf-9862-49db-806b-e718fa373828_350x229.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:229,&quot;width&quot;:350,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:22680,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/213273414?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!pXC2!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp 424w, https://substackcdn.com/image/fetch/$s_!pXC2!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp 848w, https://substackcdn.com/image/fetch/$s_!pXC2!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp 1272w, https://substackcdn.com/image/fetch/$s_!pXC2!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff85e3cbf-9862-49db-806b-e718fa373828_350x229.webp 1456w" sizes="100vw" fetchpriority="high"></picture><div></div></div></a><figcaption class="image-caption">The Wichita Falls City Council approved a separation agreement for the current city manager and appointed a new city manager Monday, Aug. 24, 2026 Naomi Skinner/Times Record News</figcaption></figure></div><p><span>There&#8217;s an old story about three envelopes left for a successor. Open the first when trouble hits &#8212; blame your predecessor. Open the second when trouble returns &#8212; reorganize. And when the third envelope is finally opened, the advice is simple &#8212; write three envelopes for the next person.</span></p><p><span>It&#8217;s funny until you realize how often leaders actually follow that script.</span></p><p><span>The Marines say, &#8220;Improvise, adapt, overcome.&#8221; You go to war with the army you have, not the one you wish you had.</span></p><p><span>The best leaders understand that. They build vision from the reality in front of them &#8212; the market, the competition, the talent they actually have &#8212; not the talent they hope will walk through the door.</span></p><p><span>But reality shifts. Electric Vehicle incentives disappear. Inflation bites. Tariffs rise. Wars disrupt supply chains. Oil prices swing. Low&#8209;cost competitors show up hungry. And while all that unfolds, &#8220;keyboard warriors&#8221; &#8212; today&#8217;s Monday&#8209;morning quarterbacks &#8212; offer instant judgment from the cheap seats.</span></p><p><span>The truth is simple: we all serve at someone else&#8217;s pleasure. Customers. Voters. Boards. Bosses. Directors. No one leads alone, and no one leads without scrutiny.</span></p><p><span>Thomas Edison famously said, &#8220;I have not failed. I&#8217;ve just found 10,000 ways that won&#8217;t work.&#8221; Leadership feels like that sometimes &#8212; a long list of experiments, adjustments, and lessons learned in public.</span></p><p><span>Results matter. Boldness matters. Excuses don&#8217;t. Lean in. Be creative. Know your critics as well as your fans, because their roles will change. And remember, everything affects everything.</span></p><p><span>Leadership is never a straight line &#8212; it&#8217;s a series of envelopes, choices, and moments where you decide whether to adapt or retreat.</span></p><p><span>Leaders who win do: connect mission to community; service to customers, employees, and stockholders; and lifelong learning for all members of the organization..</span></p><p><span>They always have.</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p>]]></content:encoded></item><item><title><![CDATA[What we need to rethink in Wichita Falls #175]]></title><description><![CDATA[Communities grow when service guides decisions, connection shapes choices, and people rethink old assumptions to build a future rooted in responsibility, opportunity, and the courage to try new paths.]]></description><link>https://www.newcollarcoach.com/p/what-we-need-to-rethink-in-wichita</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/what-we-need-to-rethink-in-wichita</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sun, 23 Aug 2026 10:53:39 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!EaGp!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fce7383bb-76e3-40b7-969b-4f1400e03cc1_300x300.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News<br>Sunday, August 23, 2026</span></em></p><p><span>We are all the sum of our parts&#8212;our experiences, our families, our friends, and the people who cross our paths. After decades traveling the world in technology&#8212;working with customers across industries and more than twenty countries&#8212;I eventually found myself rooted in Wichita Falls. I moved here in 2015, and now, for the first time in my life, I&#8217;ve lived in one place longer than anywhere else.</span></p><p><span>I wasn&#8217;t born here, but this is home. Home brings responsibility.</span></p><p><span>I learned early that each of us carries an obligation to leave things better than we found them. We give others a hand up, not a handout. We teach them how to fish so they can pay it forward. That&#8217;s how society grows toward a better tomorrow.</span></p><p><span>This saying is something to keep in mind: &#8220;A person who never made a mistake never tried anything new.&#8221;</span></p><p><span>That reminder matters today, because communities like ours must rethink how we grow, how we adapt, and how we prepare for a future that doesn&#8217;t look like our past.</span></p><p><span>Doing what we&#8217;ve always done won&#8217;t get us where we need to go.</span></p><p><span>Service has always been my compass. I&#8217;ve volunteered in more organizations than I can count, following the example set by my parents and grandparents.</span></p><p><span>Every role expanded my understanding of others and deepened my appreciation for the quiet work that keeps a community moving forward. Today, my focus is serving on the Wichita Falls Planning and Zoning Commission and volunteering at the North Texas Food Pantry.</span></p><p><span>Planning and zoning may sound procedural, but it is one of the most important levers a city has. Texas Local Government Code Chapter 211 requires home&#8209;rule cities like ours to maintain commissions that guide land use as communities grow. These commissions study, plan, and recommend policies shaping transportation, utilities, housing, business development, and the character of our neighborhoods.</span></p><p><span>The City Council makes the final decisions, but the commission sets the stage.</span></p><p><span>Growth, however, has been elusive. Wichita Falls has slipped from the 12th largest city in Texas in 1970 to 43rd today.</span></p><p><span>We build about 100 new homes a year. We maintain 543 miles of streets, and 60% of our asphalt roads are more than 45 years old. A city without growth struggles to maintain infrastructure, fund operations, and keep residents and businesses satisfied. Growth isn&#8217;t just about numbers. It&#8217;s about the resources required to sustain the quality-of-life people expect.</span></p><p><span>Manufacturing once anchored our economy, but like much of the country, those operations moved offshore.</span></p><p><span>We&#8217;ve seen pockets of success with local businesses, yet population decline continues&#8212;losing a few families each week according to state and federal projections.</span></p><p><span>Meanwhile, the world has shifted from an oil&#8209;driven economy to an information&#8209;driven one. Data centers have become the new factories &#8212; powering the knowledge mining that fuels innovation in technology, medicine, and countless other fields.</span></p><p><span>They require power, modest water, and strong internet bandwidth. Today, data centers account for roughly 1.2% to 1.6% of U.S. GDP and represent one of the largest investment mobilizations in American history.</span></p><p><span>At our August 12 Planning and Zoning meeting, commissioners faced two decisions tied directly to growth: a proposed data center and the implications of Texas Senate Bill 785, which expands where HUD&#8209;code manufactured homes may be placed within city limits.</span></p><p><span>The 12&#8209;megawatt data center proposal fit within an existing 37,000&#8209;square&#8209;foot commercial building at Airport Road and I&#8209;44. The city&#8217;s director of development services, Fabian Medellin noted this 12 megawatt requested data center falls below the 75 megawatts threshold that mandates a state review of data center applications.</span></p><p><span>DataNovaX explained this would not be a hyperscale facility training AI models, but an edge&#8209;focused center answering user&#8217;s AI queries. The project met city conditions for air&#8209;cooling, low water use, noise abatement, and screening. We unanimously approved it &#8212;adding roughly $100 million to the local tax base.</span></p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!WIzq!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!WIzq!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp 424w, https://substackcdn.com/image/fetch/$s_!WIzq!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp 848w, https://substackcdn.com/image/fetch/$s_!WIzq!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp 1272w, https://substackcdn.com/image/fetch/$s_!WIzq!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!WIzq!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp" width="350" height="216" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:216,&quot;width&quot;:350,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:28514,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/212392024?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!WIzq!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp 424w, https://substackcdn.com/image/fetch/$s_!WIzq!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp 848w, https://substackcdn.com/image/fetch/$s_!WIzq!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp 1272w, https://substackcdn.com/image/fetch/$s_!WIzq!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F23647fb9-20b2-4f91-8dbf-7486ed29d676_350x216.webp 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a><figcaption class="image-caption">The Wichita Falls Planning and Zoning Commission on Aug 12<sup>th</sup> approved letting a Dallas company use this former supermarket and call center, seen Wednesday Aug 12<sup>th</sup> for a data center. Photo Lynn Walker, Times Record News</figcaption></figure></div><p><span>Senate Bill 785 required deeper reflection. After public input, the commission voted against restricting manufactured homes to narrow zoning categories. Residents spoke about rural&#8209;feeling neighborhoods zoned Single Family 1 and the desire to allow children or aging parents to place a second home on family land.</span></p><p><span>Economics of the land and home purchase &#8212; not exclusion &#8212; should guide placement.</span></p><p><span>Communities grow when people are allowed to build lives close to the people they love.</span></p><p><span>That&#8217;s where we&#8217;re going &#8212; toward connection, toward service, and toward choices that strengthen the fabric of Wichita Falls.</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p>]]></content:encoded></item><item><title><![CDATA[Ancient Roman secrets for modern managers #174]]></title><description><![CDATA[Rome&#8217;s legacy shows managers that disciplined systems, clear roles, honest transparency, and steady execution create cultures where teams thrive, innovate, and deliver consistent, long&#8209;term success.]]></description><link>https://www.newcollarcoach.com/p/ancient-roman-secrets-for-modern</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/ancient-roman-secrets-for-modern</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 15 Aug 2026 12:31:18 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!oZj1!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News<br>Sunday, August 16, 2026</span></em></p><p><span>After 1,000 years, the Holy Roman Empire quietly came to its official end on Aug. 6, 1806, as Emperor Francis II of Austria laid down his imperial crown following Napoleon&#8217;s three successive military victories.</span></p><p><span>Management lessons don&#8217;t always come from business books or leadership seminars.</span></p><p><span>Sometimes they come from 2,000 years ago, carved into stone, flowing through aqueducts, or buried beneath the streets of Rome.</span></p><p><span>The Roman Empire didn&#8217;t thrive because of inspiration alone &#8212; it thrived because of systems, discipline, and a relentless focus on execution.</span></p><p><span>And today&#8217;s managers, especially those leading lean teams, can learn a lot from how Rome got things done.</span></p><p><span>Take Rome&#8217;s gravity&#8209;fed sewer system, the Cloaca Maxima. It wasn&#8217;t glamorous. It wasn&#8217;t celebrated. But it worked because thousands of workers handled the unglamorous tasks that kept the city functioning.</span></p><p><span>That&#8217;s delegation at its purest form. Modern managers often hand off a tedious assignment and say, &#8220;You can get this done today, right?&#8221;</span></p><p><span>Rome reminds us that delegation requires clarity, support, and accountability &#8212; not wishful thinking. The sewer flowed downhill because every worker knew exactly what &#8220;done&#8221; meant.</span></p><p><span>Roman legions offer another insight: discipline through defined roles.</span></p><p><span>Every soldier &#8212; from centurion to scout &#8212; knew their responsibilities. Ambiguity was dangerous.</span></p><p><span>Today, ambiguity still kills execution. When three team members assume &#8220;someone else&#8221; owns customer onboarding, the result mirrors a legion without formation: confusion, delay, and frustration.</span></p><p><span>Rome teaches us that clarity is kindness.</span></p><p><span>Then there&#8217;s infrastructure. Rome built roads before monuments.</span></p><p><span>They invested in what made everything else possible. In today&#8217;s world, leaders chase flashy AI initiatives while ignoring broken workflows.</span></p><p><span>But success still depends on the basics &#8212; clean data, clear communication, and predictable handoffs. Build your &#8220;roads&#8221; first.</span></p><p><span>Measurement mattered too. Rome&#8217;s census wasn&#8217;t just counting people; it was the backbone of resource allocation.</span></p><p><span>Today, managers who skip metrics end up managing opinions instead of reality. Rome understood that you can&#8217;t improve what you don&#8217;t measure.</span></p><p><span>Just the fact that something is measured tells the organization it&#8217;s important!</span></p><p><span>And while Rome celebrated heroic generals, its greatest achievements came from systems that didn&#8217;t require heroics. Aqueducts delivered water continuously without human intervention.</span></p><p><span>Modern teams often celebrate all&#8209;nighters instead of asking why the system failed in the first place. Rome&#8217;s lesson: build processes that prevent emergencies.</span></p><p><span>The time for a postmortem is after the crisis, before celebrating those who careen from disaster to disaster.</span></p><p><span>Transparency mattered in the Roman Forum, where laws and debates were public.</span></p><p><span>Today, employees deserve the same clarity &#8212; especially during reorganizations or strategic shifts. Silence breeds anxiety; transparency builds trust.</span></p><p><span>Sharing the path forward, detailing the next several steps &#8212; and consequences as others react &#8212; builds consensus and keeps the team engaged and moving forward with confidence while minimizing dissent.</span></p><p><span>If some just can&#8217;t get on board, perhaps it&#8217;s time they leave, rather than slow the team by sharing dissent or lackadaisical work habits.</span></p><p><span>Similarly, those closest to the problem &#8212; keeping the sewers flowing &#8212; often know the bottlenecks better than those viewing from afar.</span></p><p><span>Finally, Rome&#8217;s stability during the Pax Romana created space for innovation.</span></p><p><span>Teams today need the same stability &#8212; predictable rhythms, clear priorities, and confidence that the ground won&#8217;t shift beneath them every quarter.</span></p><p><span>Celebrate creativity that refreshes the culture with new ideas, dreams and goals. Growth nourishes the souls of all.</span></p><p><span>Rome wasn&#8217;t perfect. But its management principles &#8212; delegation, clarity, measurement, systems, transparency, and stability &#8212; still apply. Nor was Rome built in a day, but every day should make progress forward on the plan.</span></p><p><span>The empire reminds us that great teams aren&#8217;t built on inspiration alone.</span></p><p><span>They&#8217;re built on structure, trust, and the willingness to handle the unglamorous work that keeps everything flowing.</span></p><p><span>So, when your boss asks, &#8220;Can you get it done today?&#8221; celebrate the opportunity to excel and lean into the job.</span></p><p><span>By the way, the Cloaca Maxima started around 600 BCE, is still in use today functioning as part of Rome&#8217;s drainage infrastructure carrying rainwater and runoff into the Tiber River.</span></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!oZj1!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!oZj1!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp 424w, https://substackcdn.com/image/fetch/$s_!oZj1!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp 848w, https://substackcdn.com/image/fetch/$s_!oZj1!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp 1272w, https://substackcdn.com/image/fetch/$s_!oZj1!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!oZj1!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp" width="448" height="336" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/dc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:336,&quot;width&quot;:448,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:44716,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/211296876?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!oZj1!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp 424w, https://substackcdn.com/image/fetch/$s_!oZj1!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp 848w, https://substackcdn.com/image/fetch/$s_!oZj1!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp 1272w, https://substackcdn.com/image/fetch/$s_!oZj1!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fdc03b47e-a35d-408a-a2ef-e1a5ab2b711d_448x336.webp 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">In January 2018, Wichita Falls Indirect Potable Reuse (IPR) Project initiated water discharges to Lake Arrowhead via a 17-mile pipeline. Effluent water sent upstream to Lake Arrowhead undergoes advanced tertiary treatment. The IPR project continues to make the City more drought tolerant by extending potable supplies and fully utilizing the return flows from the City&#8217;s Resource Recovery Facility. Photo courtesy of City of Wichita Falls</figcaption></figure></div><p><span>Systems beget longevity, enabling tomorrow&#8217;s choices and actions.</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p>]]></content:encoded></item><item><title><![CDATA[Wichita Falls superintendent shares his road to college with students #173]]></title><description><![CDATA[Education becomes a lifeline as communities show up, invest in kids, and prove that disciplined effort, caring adults, and clear commitments can turn even the hardest beginnings into powerful future.]]></description><link>https://www.newcollarcoach.com/p/wichita-falls-superintendent-shares</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/wichita-falls-superintendent-shares</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 08 Aug 2026 12:07:19 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!nd0U!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News</span><br><span>Sunday, August 9, 2026</span></em></p><p><span>Life is hard. And when life is hard, education becomes more than a pathway. It becomes a lifeline.</span></p><p><span>UNESCO puts it plainly: education equips people with the knowledge, skills, and confidence to participate fully in society and make informed choices about their lives and communities.</span></p><p><span>That&#8217;s not theory. That&#8217;s reality. And I saw that reality up close on July 23rd at the graduation ceremony for 78 students in the newly renamed Dr. Blaine Purcell Road to College Summer Program.</span></p><p><span>MSU hosted the camp and the ceremony, giving students entering grades six through 12 a chance to experience a university environment. For six weeks, these middle and high school students tackled advanced math, strengthened their English skills, and practiced SAT content &#8212; not because someone told them they had to, but because they chose to invest in their future.</span></p><p><span>Their families invested too. Parents filled the Sikes Center with a potluck dinner, pride, and the kind of joy that comes from watching your child take a step you may never have had the chance to take yourself.</span></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!nd0U!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!nd0U!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp 424w, https://substackcdn.com/image/fetch/$s_!nd0U!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp 848w, https://substackcdn.com/image/fetch/$s_!nd0U!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp 1272w, https://substackcdn.com/image/fetch/$s_!nd0U!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!nd0U!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp" width="640" height="480" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:480,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:84604,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/210337949?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!nd0U!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp 424w, https://substackcdn.com/image/fetch/$s_!nd0U!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp 848w, https://substackcdn.com/image/fetch/$s_!nd0U!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp 1272w, https://substackcdn.com/image/fetch/$s_!nd0U!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0efd2910-c4b9-4511-be42-f82dbce62b00_640x480.webp 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Seventy-eight students from the 2026 Dr. Blaine Purcell Road to College Summer Program graduated from the Road to College Summer Program &#8211; High School graduates shown in this photo. These students receive academic preparation for next year&#8217;s honor&#8217;s classes in math, English and science during six weeks hosted in MSU Texas classrooms. Many will be the first in their families to attend college. Photo Jack Browne, TRN</figcaption></figure></div><p><span>WFISD Superintendent Dr. Donnie Lee spoke at the ceremony, sharing his own winding Road to College &#8212; a story that reminds us how uneven the starting line can be. Born to a 16&#8209;year&#8209;old mother, he attended 11 schools, always the new kid. His mother married eight times. He spent two years homeless. He failed twice. Teachers mocked him. Most gave up on him.</span></p><p><span>But one adult didn&#8217;t.</span></p><p><span>At 17, his first stepfather reached out and asked him to spend the summer working with him. That simple invitation changed everything. In a home with three other kids his age, Donnie found structure, discipline, and someone willing to invest in him as a parent.</span></p><p><span>He stayed. He finished high school &#8212; &#8220;62nd in a class of 62,&#8221; he joked &#8212; because a math teacher, Mr. McCloskey, cared enough to ask why he wasn&#8217;t doing his homework, because a counselor, Mr. Moser, explained Free Application for Student Aid and scholarships, and because adults stepped in and showed him what was possible.</span></p><p><span>From there, Lee earned scholarships to junior college, then graduated from Stephen F. Austin University with a teaching degree. He noted that the 13 years it takes to earn a high school diploma is longer and harder than the years required for the degrees that follow.</span></p><p><span>And he&#8217;s right. The first mountain is often the steepest.</span></p><p><span>After sharing his story, Dr. Lee joined Gonzalo Robles, founder of Caf&#233; con Lech&#233;, who developed and runs this summer camp, now in its 13th year. More than 300 WFISD students &#8212; fifth through twelfth grade &#8212; participate in the broader Road to College program during the school year.</span></p><p><span>They and their parents receive training and coaching in the discipline, focus, and practical steps needed to secure scholarships while preparing for college.</span></p><p><span>Not every student finishes the full program. But every student leaves with experiences, skills, and confidence that reshape their future.</span></p><p><span>This year, the program was renamed in honor of the late Purcell, a long&#8209;time supporter whose contributions helped build the scholarship fund that continues to open doors for students who might otherwise see college as out of reach.</span></p><p><span>Education matters even more today as the world accelerates around us. Knowledge now doubles roughly every 12 hours.</span></p><p><span>We&#8217;re only a quarter of the way into this century of the information economy, and the pace isn&#8217;t slowing. Lifelong learning isn&#8217;t optional. It&#8217;s essential.</span></p><p><span>Preparing our children for the challenges ahead isn&#8217;t just a family responsibility. It&#8217;s a community responsibility. It&#8217;s a global responsibility. When we invest in their future, we invest in ours.</span></p><p><span>The winding path to your future may not be straight, smooth, or predictable. But with education &#8212; and with adults willing to show up &#8212; that path leads students somewhere worth going.</span></p><p>Whether you&#8217;re winning customers, donors, or community support, success compounds when communication is crisp and commitments are honored.</p><p>A dream is a powerful starting point, but dreams need nurturers &#8212; people who support, adapt, and evolve the idea as reality unfolds.</p><p>Most people aren&#8217;t asking for perfection. They&#8217;re asking for partnership. Give them that, and they&#8217;ll reach for the stars without fear of criticism, rebuke, or dismissal.</p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p><p>P.S. Stephen F. Austin University has two resonating memories for me.</p><p>First my grandfather was one of the first 24 professors at Stephen F. Austin University as it was formed.  His mother born right before the Civil War called teachers and other able bodied men to service, never knew how to read or write. This inspired him to leverage his WW I military service benefits to become a teacher.</p><p>Between my junior and senior year of high school, I attended a summer six week session at Stephen F. Austin, taking pre-caculus and English. It was an awakening to the higher expectations of college classes as well as a muturing experience.</p>]]></content:encoded></item><item><title><![CDATA[The one phrase that destroys workplace trust #172]]></title><description><![CDATA[Trust collapses when commitments fade. Clear timelines, crisp communication, and accountability turn ideas into execution, protect momentum, and build the reliability every winning team depends on.]]></description><link>https://www.newcollarcoach.com/p/the-one-phrase-that-destroys-workplace</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/the-one-phrase-that-destroys-workplace</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 01 Aug 2026 11:49:49 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!47wR!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News<br>Sunday, August 2, 2026</span></em></p><p><span>Dreams don&#8217;t become reality because they&#8217;re brilliant.</span></p><p><span>They become reality because people commit to the work, the handoffs, and the accountability that turn an idea into a living, breathing enterprise.</span></p><p><span>Every great idea starts the same way: a spark, a conversation, a circle of trusted voices who say, &#8220;You&#8217;ve got something here.&#8221; That early validation feels electric. It feels like lift&#8209;off.</span></p><p><span>You gather your founding team &#8212; your A players, the ones who finish each other&#8217;s sentences and see around corners. They&#8217;re aligned, energized, ready to build.</span></p><p><span>Then comes the next dozen hires, the doers who turn vision into execution. Development, marketing, sales, operations &#8212; each group owning a piece of the dream and pushing it forward.</span></p><p><span>That&#8217;s when reality shows up &#8212; not the glamorous part, but the part that separates contenders from pretenders.</span></p><p><span>Execution isn&#8217;t just about doing your job; it&#8217;s about serving your internal customer with the same urgency you show your external one. Young teams struggle with this.</span></p><p><span>They assume alignment instead of building it. They hope communication will happen instead of ensuring it.</span></p><p><span>A friend recently shared a moment that captured this perfectly. His team needed support from another group to hit a critical metric. He reached out.</span></p><p><span>The reply came back: &#8220;I&#8217;ll look into it.&#8221;</span></p><p><span>And then&#8212;silence.</span></p><p><span>The result was 24 hours of lost momentum, 24 hours of opportunity cost and 24 hours of a team stuck in place.</span></p><p><span>In tech, where customers have endless choices and competitors call your clients daily, &#8220;I&#8217;ll look into it&#8221; is never enough.</span></p><p><span>The standard I learned &#8212; and taught &#8212; is simple: give a date for a date. You may not know the solution yet, but you can commit to when you&#8217;ll know. &#8220;I&#8217;ll look into it and give you a date for a solution by Tuesday.&#8221;</span></p><p><span>That&#8217;s accountability. That&#8217;s respect. That&#8217;s how teams win.</span></p><p><span>Opportunity cost is the silent killer of execution. We all get the same twenty&#8209;four hours. Spend them on the wrong priority, or fail to give a committed response, and the moment is gone. The play breaks down.</span></p><p><span>Imagine Dak Prescott in Week 7 against Washington. With four and a half minutes left in the first quarter, he calls the play: &#8220;CeeDee, go deep. I&#8217;ll hit you.&#8221;</span></p><p><span>Now imagine CeeDee Lamb replying, &#8220;I&#8217;ll look into it.&#8221;</span></p><p><span>The stadium would groan. Instead, he breaks open, signals he&#8217;s ready, and turns a 74&#8209;yard touchdown into momentum, confidence, and belief as the Cowboys grow their lead throughout the game.</span></p><p><span>Teams win because they trust each other to run the play. Predictable execution creates repeatable success. Repeatable success builds resilience. Resilience overcomes odds.</span></p><p><span>Day one of any new team feels overwhelming.</span></p><p><span>You&#8217;ve got talent, ambition, and opportunity &#8212; but not yet trust. A shared playbook, practiced handoffs, and repetition build that trust.</span></p><p><span>Whether you&#8217;re winning customers, donors, or community support, success compounds when communication is crisp and commitments are honored.</span></p><p><span>A dream is a powerful starting point, but dreams need nurturers &#8212; people who support, adapt, and evolve the idea as reality unfolds.</span></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!47wR!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!47wR!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp 424w, https://substackcdn.com/image/fetch/$s_!47wR!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp 848w, https://substackcdn.com/image/fetch/$s_!47wR!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp 1272w, https://substackcdn.com/image/fetch/$s_!47wR!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!47wR!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp" width="640" height="427" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/ebad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:427,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:95158,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/209367546?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!47wR!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp 424w, https://substackcdn.com/image/fetch/$s_!47wR!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp 848w, https://substackcdn.com/image/fetch/$s_!47wR!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp 1272w, https://substackcdn.com/image/fetch/$s_!47wR!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Febad1022-175a-4b22-a936-7eb1b43c3d69_640x427.webp 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">In its 13<sup>th</sup> year, 80 students are participating in the 2026 Road to College Summer Program, named for long-time donor Dr. Blaine Purcell. These students receive academic preparation for next year&#8217;s honor&#8217;s classes in math, English and science during six weeks hosted in MSU classrooms. Many will be the first in their families to attend college.</figcaption></figure></div><p><span>Most people aren&#8217;t asking for perfection. They&#8217;re asking for partnership. Give them that, and they&#8217;ll reach for the stars without fear of criticism, rebuke, or dismissal.</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p><p><span>Photo Caption: </span></p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: Why service is the secret to building better bonds #171]]></title><description><![CDATA[Service is more than action; it&#8217;s a commitment to dignity. Respect first, compassion next, creating meaningful impact in neighborhoods, businesses, and everyday human interactions.]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-why-service-is</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-why-service-is</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 18 Jul 2026 12:17:46 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!S8bH!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd802217c-086d-4beb-9267-03fce86866b0_640x640.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News</span></em><span><br></span><em><span>Sunday, July 19, 2026</span></em></p><p><span>We are social creatures. Most of us were raised to respect others, use good manners, and treat people the way we would like to be treated.</span></p><p><span>The Golden Rule is simple:</span><em><span> </span></em><span>Do unto others as you would have them do unto you.</span></p><p><span>Yet in today&#8217;s fast-paced world, that principle is often replaced by urgency, convenience, and self-interest. We see it in small ways every day: cutting in line, rushing past people, or treating interactions as transactions rather than relationships.</span></p><p><span>Service offers an antidote.</span></p><p><span>When we serve others, we gain a better understanding of their challenges. That understanding makes us more compassionate, effective, and connected to our communities.</span></p><p><span>Recently, Wichita Falls Code Enforcement issued a call for volunteers to help mow yards for elderly, disabled, and low-income residents. Some homeowners have received warnings for high grass but lack the physical ability or financial resources to maintain their properties. A few hours of volunteer work can help a neighbor avoid fines while improving the appearance of an entire neighborhood.</span></p><p><span>That is service in action.</span></p><p><span>I was reminded of another side of service when a friend ordered a foam chair online. The chair arrived compressed in layers of plastic packaging. After unwrapping it, she discovered it never fully expanded into the chair she had ordered.</span></p><p><span>Getting help proved even more frustrating than opening the package. Multiple calls, extended hold times, and repeated explanations led nowhere. Finally, she reached a customer service manager who listened carefully and worked to understand what had gone wrong.</span></p><p><span>The company refunded her money, but the experience had already cost too much time and frustration. The refund solved the transaction. The service failure lost a customer.</span></p><p><span>Businesses often focus heavily on acquiring customers, but keeping them depends on something much simpler: making people feel valued.</span></p><p><span>Research has consistently shown that customers often leave not because of product failures, but because they feel ignored, unappreciated, or poorly treated. Products matter. Pricing matters. But relationships matter more.</span></p><p><span>During my career in sales and marketing, I learned that service is a covenant between provider and customer. It is an understanding that when someone places trust in us, we have an obligation to honor that trust.</span></p><p><span>The same principle applies beyond business.</span></p><p><span>This week, while volunteering at the North Texas Pantry, we were distributing food during a particularly hot morning. Near the end of the distribution period, one client repeatedly asked for items that had already run out. After several requests, I responded with visible frustration.</span></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!S8bH!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd802217c-086d-4beb-9267-03fce86866b0_640x640.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!S8bH!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd802217c-086d-4beb-9267-03fce86866b0_640x640.webp 424w, https://substackcdn.com/image/fetch/$s_!S8bH!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd802217c-086d-4beb-9267-03fce86866b0_640x640.webp 848w, 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class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Serving clients at North Texas Food Pantry starts with respectful engagement of each person, before service to address community hunger.</figcaption></figure></div><p><span>His reaction stopped me in my tracks.</span></p><p><span>Though I was tired and trying to help, I had failed to treat him with the patience and respect I expected from others. I apologized and explained that arriving earlier would provide more choices in the future.</span></p><p><span>The exchange reminded me that service is not measured by what we give. It is measured by how we make people feel.</span></p><p><span>Whether we are raising children, mentoring employees, helping neighbors, serving customers, or volunteering in our communities, the goal is the same: to make a positive difference.</span></p><p><span>And that begins with recognizing the humanity in the person standing in front of us. This means meeting the client where they are, rather than expecting them to act as you prefer.</span></p><p><span>Respect first. Service second. Impact follows.</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: America’s best is yet to come! #170]]></title><description><![CDATA[From outhouses to artificial intelligence, America has repeatedly turned challenge into opportunity. The next chapter belongs to communities willing to learn, build, adapt.]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-americas-best-is</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-americas-best-is</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Mon, 06 Jul 2026 11:23:41 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!jQmK!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em><span>Jack Browne, Wichita Falls Times Record News, published online</span></em><span><br></span><em><span>Sunday, June 29, 2026</span></em></p><p><span>Contrary to the belief that America&#8217;s best days are behind us, I remain deeply optimistic about the future awaiting my children, grandchildren, and generations yet to come. History reminds us that progress is rarely linear yet consistently forward.</span></p><p><span>I was born in the 1950s, when polio, measles, and other diseases shaped daily life. In school, we practiced fire drills and ducked under desks for nuclear threats. Fear existed, but so did resilience.</span></p><p><span>A friend slightly older recalls growing up in Wichita Falls with weeds pushing through cracked wooden floors, heating with a wood stove, and winter walks to an outhouse. These were real conditions, not distant stories.</span></p><p><span>My father moved to Dallas to pursue aviation in the mid-1950&#8217;s, taking a materials engineering role building A7 aircraft for Vietnam at 6,000 dollars a year. His parents had grown up in the Ozarks in two room homes without plumbing. My grandfather served in World War I, used an early GI bill, and became a one of the first 24 teachers at Stephen F. Austin University.</span></p><p><span>Family stories reveal grit. Bonnie and Clyde once stole my grandparents Model T. During the Depression, my father raised a pet chicken. One day it became dinner, and he never ate chicken again.</span></p><p><span>My career spanned more than 45 years across engineering and technology marketing. I worked with leading companies worldwide, helping bring microprocessors to market. I traveled over seven million miles, visited more than 20 countries, and built lasting global relationships.</span></p><p><span>These experiences showed how fortunate Americans are. In parts of Europe, families approached buying appliances with the caution Americans used for cars, while homes often felt unattainable.</span></p><p><span>The twentieth century economy was driven by oil and manufacturing, strengthened during World War II. The Cold War accelerated innovation, and the space race helped create semiconductors and personal computing.</span></p><p><span>Today, we are firmly in the information age. Artificial intelligence is reaching most Americans through smartphones and expanding globally.</span></p><p><span>Investment levels are enormous, with hundreds of billions flowing into data centers, representing roughly 2% of GDP. History shows this scale is familiar, as railroad expansion once exceeded 5% of GDP.</span></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!jQmK!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!jQmK!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp 424w, https://substackcdn.com/image/fetch/$s_!jQmK!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp 848w, https://substackcdn.com/image/fetch/$s_!jQmK!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp 1272w, https://substackcdn.com/image/fetch/$s_!jQmK!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!jQmK!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp" width="800" height="437" 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srcset="https://substackcdn.com/image/fetch/$s_!jQmK!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp 424w, https://substackcdn.com/image/fetch/$s_!jQmK!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp 848w, https://substackcdn.com/image/fetch/$s_!jQmK!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp 1272w, https://substackcdn.com/image/fetch/$s_!jQmK!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2601c7f4-a28d-49a9-9bb6-858a7bc4f436_800x437.webp 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Skybox Datacenters plans to bring a major data center to the Wichita Falls business park.  Courtesy/City of Wichita Falls</figcaption></figure></div><p><span>The transformation today is digital. People use AI to build websites, analyze data, and accelerate discoveries. Earlier generations relied on slide rules to achieve similar breakthroughs.</span></p><p><span>A smartphone now exceeds the computing power of Apollo systems that reached the moon.</span></p><p><span>Companies already see results. By 2025, JPMorgan deployed AI tools to over 200,000 employees, generating significant value across operations and decision making.</span></p><p><span>Virginia leads in data centers, with Texas close behind. Texas grid is guided by ERCOT, enabling faster decisions than multi state systems that require consensus of other states and federal agencies.</span></p><p><span>State leaders are balancing growth with responsibility, ensuring expansion does not burden residents or strain water resources as Governor Abbott published guidelines earlier this June.</span></p><p><span>In Wichita Falls, planned data centers represent major investment. From a 7.5 billion dollar tax base, growth in the tax base can fund projects that drive renewal, improve infrastructure, and create jobs without raising taxes.</span></p><p><span>Beyond infrastructure growth, new jobs bring economic momentum. Once ranked eleventh largest city in Texas, Wichita Falls now ranks in the forties. The future remains full of opportunity. Like our community, America needs skilled people ready to learn and adapt.</span></p><p><span>As President Kennedy said, &#8220;Ask what you can do for your country.&#8221; Artificial intelligence is this century&#8217;s defining race.</span></p><p><span>The opportunity ahead is not automatic, and it will require discipline, investment, and a commitment to education and workforce development.</span></p><p><span>Communities must align schools, local leaders, and employers to prepare people for technical roles that did not exist a decade ago. Skills in data, cybersecurity, infrastructure, and advanced manufacturing will define the next generation of jobs.</span></p><p><span>At the same time, character, curiosity, and accountability remain timeless advantages. Technology changes, but human drive still determines outcomes. If we stay focused on building talent and strengthening communities, places like Wichita Falls can participate fully in this new economy rather than watching from the sidelines.</span></p><p><span>The path forward is within reach, and it is worth the effort.</span></p><p><span>With thoughtful leadership, public private partnership, and a willingness to act, progress can accelerate.</span></p><p><span>Each generation has faced uncertainty yet chosen to move forward. Ours is no different. The tools are stronger, the reach is broader, and the potential is greater.</span></p><p><span>What matters now is execution and belief in what comes next. Let us move with purpose, invest with confidence, and build a future worthy of those who follow us all.</span></p><p><span>America&#8217;s best days are not behind us. They are still unfolding.</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: How to stop littering in Wichita Falls — Don’t mess with Texas starts in our town! #169]]></title><description><![CDATA[Local pride begins with small daily choices that turn shared spaces into extensions of home, building accountability, cleaner streets, and a culture people protect together.]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-how-to-stop-littering</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-how-to-stop-littering</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Mon, 22 Jun 2026 11:52:23 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!DlDs!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><span>Jack Browne, Wichita Falls Times Record News<br>Sunday, June 21, 2026</span></p><p><span>&#8220;Don&#8217;t mess with Texas&#8221; is more than a state-wide message. It is a standard we can choose to live by </span><a href="https://clients.comcate.com/newrequest.php?id=34"><span>locally as well</span></a><span>.</span></p><p><span>Each day I walk the street leading from my home into a neighboring area, and each day I pick up what others leave. Bottle caps, cigarette packs, and fast-food bags show up again and again.</span></p><p><span>By week&#8217;s end, I fill three trash bags with litter someone else decided was not worth carrying a little farther. That pattern tells us something about habit, expectation, and what we tolerate.</span></p><p><span>When something repeats often enough, it stops surprising us and starts defining us. Litter is not just trash; it signals how we treat shared space. It reveals whether we see our streets as an extension of home or a place where responsibility ends once the window rolls up. The distance between tossing and carrying something home is small, but the mindset gap is wide.</span></p><p><span>One choice assumes someone else will handle it; the other claims ownership. I saw that difference on Sunday. While mowing, a pickup hauling tree trimmings turned into the alley and backed toward a bend. The driver started dumping the load into brush along a city easement.</span></p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!DlDs!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!DlDs!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp 424w, https://substackcdn.com/image/fetch/$s_!DlDs!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp 848w, https://substackcdn.com/image/fetch/$s_!DlDs!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp 1272w, https://substackcdn.com/image/fetch/$s_!DlDs!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!DlDs!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp" width="640" height="640" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:640,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:146412,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/203077653?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!DlDs!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp 424w, https://substackcdn.com/image/fetch/$s_!DlDs!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp 848w, https://substackcdn.com/image/fetch/$s_!DlDs!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp 1272w, https://substackcdn.com/image/fetch/$s_!DlDs!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F25d78899-5eb7-46a1-9126-b3d466d5cf21_640x640.webp 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Dumped mattresses, furniture and tree trimmings may be reported to Wichita Falls sanitation for pickup using the online Access Wichita Falls system at <a href="https://clients.comcate.com/newrequest.php?id=34">https://clients.comcate.com/newrequest.php?id=34</a>. Photo Jack Browne/Times Record News</figcaption></figure></div><p><span>I called the nonemergency line, shared the plate and description, and waited. An officer arrived withing 15 minutes, but the driver was gone. The system worked, yet timing limited the outcome.</span></p><p><span>Moments like that can frustrate, but they also reveal opportunity. Reporting matters, and details matter more. Photos, plates, and clear descriptions improve results, but enforcement alone cannot outpace a culture that accepts littering.</span></p><p><span>If behavior feels normal, it continues. Texas faced this decades ago. In 1986, leaders launched a campaign to reduce roadside waste and clean up highways. It worked because it connected pride with responsibility. People protect what they believe belongs to them.</span></p><p><span>Wichita Falls can apply that idea now. Real change requires a message that is local, visible, and repeated. Leaders, business owners, teachers, and neighbors all reinforce expectations. When people see pride in action, behavior shifts over time. Culture forms through repetition, and visible examples create pressure to follow.</span></p><p><span>Making the right choice easier also matters. Residents hauling debris have a proper destination at the transfer station on Lawrence Road, available to those who pay for city trash services. Clear information about location and hours reduces excuses. Pairing access with simple reporting tools gives residents practical ways to respond. Consistent use strengthens accountability.</span></p><p><span>Community cleanups build momentum. When people show up, others notice. Small wins, like a cleaner block, signal progress. Over time, those signals reshape expectations across neighborhoods. This comes down to ownership. Clean streets do not happen by accident or because a few people carry the burden.</span></p><p><span>They happen when individuals decide their place matters. That means carrying trash longer, using proper facilities, and speaking up when something is wrong. Pride is not a slogan; it is a pattern of behavior. When practiced consistently, others notice and follow. Culture shifts when ordinary routines change, when drivers keep trash in the car, when contractors secure their loads, and when neighbors engage respectfully.</span></p><p><span>Encouraging that shift requires reminder and reinforcement. Signs, campaigns, and consistent messaging keep the issue visible. Recognition matters too, because people respond to positive feedback.</span></p><p><span>Schools, civic groups, and workplaces can promote shared responsibility. Over time, participation grows and the norm strengthens. Accountability remains essential, but it works best alongside ownership. Reporting violations documents problems, and follow-up reinforces standards. Together, these actions produce a cleaner, safer, more respected community. That outcome is achievable if enough people act.</span></p><p><span>Each small decision contributes to something larger, shaping how Wichita Falls looks and feels. In the end, pride becomes visible through daily action, not words alone. Together, we define the standard.</span></p><p><span>Start with a simple step: keep a litter bag in your car and use it every day. Small habits scale when they are shared and repeated across a city. One neighbor modeling care influences another, and that example compounds over time. Conversations also matter. A quick, respectful reminder can reset expectations without creating conflict.</span></p><p><span>The goal is not perfection, but progress sustained through consistency. When standards are clear and visible, more people choose to meet them.</span></p><p><span>That is how communities improve, one decision at a time. Keep going, keep modeling, and keep expecting better from ourselves and each other. The result is momentum that sustains itself, where pride becomes the default and neglect stands out as the exception &#8212; not the norm anymore &#8212; in our community.</span></p><p><em><span>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</span></em></p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: Why your daily choices shape the future #168]]></title><description><![CDATA[Daily choices&#8212;not grand gestures&#8212;shape our character, our communities, and our future. Balance, gratitude, and responsibility become the quiet disciplines that keep opportunity alive for those who fol]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-why-your-daily</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-why-your-daily</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sun, 14 Jun 2026 20:39:54 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!nyV2!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Jack Browne, Wichita Falls Times Record News<br>Sunday, June 14, 2026</p><p>As we celebrate the two hundred fiftieth anniversary of our country this weekend, it is worth pausing to give thanks and recognize that we live in an extraordinary nation. The United States remains an ongoing experiment built on respect for citizens, their rights, and their dreams.</p><p>For all its imperfections, it continues to offer opportunity at a scale unmatched elsewhere. Nearly all of us can trace our lineage to other countries, to ancestors who decided their hopes could become reality here. They arrived with belief, effort, and a willingness to trade comfort for possibility.</p><p>Around the world, people still look to America as a proving ground for capitalism, unalienable rights, and the idea that your starting point does not have to define your finish. That attention is both a compliment and a responsibility.</p><p>Experiments only succeed when participants stay engaged, learn from failure, and commit to improvement. Citizenship is not passive. If you truly value something&#8212;your family, your freedom, your homeland&#8212;you should be willing to protect it, work for it, and at times sacrifice for it.</p><p>Ask any parent what they would do to protect their children and you quickly understand the core of this ideal. Love creates responsibility, and responsibility demands action.</p><p>Sacrifice, however, is never free. It introduces stress, tradeoffs, and the constant pressure of competing priorities. There is rarely enough time or energy to do everything that feels important for yourself, your family, your community, and your country. Left unmanaged, those conflicts can pull us off balance and erode the very values we are trying to defend.</p><p>The good news is that balance is a skill, and like most skills it can be improved with the right tools and habits. Managing time, focus, and progress is not about perfection; it is about intentional choices.</p><p>When my grandsons from Tokyo visited for a month with my daughter, she used a simple time wheel to guide their days. Screen time, outdoor play, learning, and rest were intentionally balanced. The structure did not limit their freedom; it enhanced their enjoyment by ensuring no single activity crowded out the others.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!nyV2!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!nyV2!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg 424w, https://substackcdn.com/image/fetch/$s_!nyV2!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg 848w, https://substackcdn.com/image/fetch/$s_!nyV2!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!nyV2!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!nyV2!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg" width="640" height="577" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/f928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:577,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:108870,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/jpeg&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/202034204?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!nyV2!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg 424w, https://substackcdn.com/image/fetch/$s_!nyV2!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg 848w, https://substackcdn.com/image/fetch/$s_!nyV2!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!nyV2!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Ff928ea47-b46e-434e-bbf2-22f75c6a7275_640x577.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">3 years ago, as my 5- and 7-year-old grandsons visited from Japan, their mother, Sakura, provided a daily activity calendar for balance in their activities. Photo Jack Browne Times Record News</figcaption></figure></div><p>I apply the same principle in my own life by organizing around four practical quadrants:</p><ul><li><p>Friends and family,</p></li><li><p>House and home,</p></li><li><p>Health and wellbeing,</p></li><li><p>Work and study.</p></li></ul><p>This framework creates clarity about what deserves attention now versus what can wait. It helps me focus on what is necessary, urgent, and important, while keeping the stress of other people&#8217;s priorities from knocking me off balance.</p><p>Balance does not mean equal time; it means appropriate investment based on values. This approach matters because the freedoms we celebrate were not handed to us fully formed. They were earned through effort, debate, and sacrifice by people who believed in something larger than themselves.</p><p>Honoring that legacy is not just about ceremonies or words. It is about living in a way that sustains opportunity for those who come next. That means showing up for our families, contributing to our communities, caring for our health, and continuing to learn so we remain capable and useful.</p><p>Preparing the next generation for greatness requires more than telling them they are lucky. It requires modeling discipline, gratitude, and resilience. The way we handle stress, disagreement, and disappointment teaches far more than lectures ever will.</p><p>Thoughts that help me manage life&#8217;s ups and downs often come from Jim Jackson&#8217;s Daily Awakenings, shared by a friend. Simple reminders like, &#8220;Offer everyone you meet cheerfulness, respect, and appreciation,&#8221; and, &#8220;When you are angry, substitute gratitude,&#8221; sound basic, yet they are powerful practices.</p><p>Milestones invite reflection, but they also call for recommitment. Democracy, opportunity, and freedom are not self-sustaining systems; they depend on daily choices made quietly by millions of people.</p><p>Voting matters, but so does listening. Laws matter, but so does character.</p><p>Progress comes less from outrage and more from persistence, competence, and a willingness to cooperate without surrendering principle.</p><p>When we manage our own lives well, we reduce noise and increase contribution. When we treat others with dignity, even in disagreement, we strengthen the fabric that holds diverse people together.</p><p>As we mark this milestone birthday, remember that America&#8217;s strength has always come from ordinary people making intentional choices in their own lives.</p><p>Keep your balance. Make a difference where you stand. Invest in others. Do the unglamorous work of responsibility with a grateful heart.</p><p>In doing so, you honor those whose sacrifices gave us a starting point far richer than many enjoy, and you help ensure opportunity remains alive for generations still to come.</p><p>Happy birthday, America.</p><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em></p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: Kyle Busch dies at 39. Why his work ethic matters #167]]></title><description><![CDATA[A reflection on standards, effort, and service, using racing, parenting, and pandemic lessons to challenge work ethics, community responsibility, and everyday leadership practices.]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-kyle-busch-dies</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-kyle-busch-dies</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 30 May 2026 12:03:26 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!KCEe!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Jack Browne, Wichita Falls Times Record News<br>Sunday, May 31, 2026</p><p>NASCAR two-time Cup Series champion Kyle Busch passed away May 21 as severe pneumonia progressed into sepsis. Last week&#8217;s Coca-Cola 600 became a place of remembrance, not just competition, as peers paused to honor a driver who refused to coast.</p><p>Dale Earnhardt Jr. narrated a video tribute that traced Busch&#8217;s improbable start at 16 in the Craftsman Truck Series and the relentless arc of a 22-year pursuit of excellence.</p><p>It ended with Busch explaining why winning races never gets old: &#8220;because you never know when the last one is.&#8221;</p><p>That sentence lingers because it applies far beyond a racetrack. Busch hated to lose, not out of spite, but out of respect for the opportunity. He wanted to be considered among the greatest, and he worked toward that goal every single day.</p><p>The lesson is not about trophies; it is about standards. Showing up prepared, competing honestly, and emptying the tank regardless of conditions is a character choice.</p><p>Earlier this week I spoke with a father wrestling with expectations for his children. He said he wants them to do their best. If an A is within reach, pursue it. If a C is the best they can do, accept it, provided the effort was real.</p><p>That wisdom mirrors Busch&#8217;s ethic. Results matter, but integrity in the attempt matters more. Effort is the one thing we can always control.</p><p>Six years ago, the world changed as cumulative COVID-19 deaths reached 100,000. Overnight we scattered into isolation, meeting on screens and learning to live apart. Social media filled the gaps, clustering us into like-minded groups curated by algorithms. When disagreement felt uncomfortable, we unfollowed others. Community became convenient &#8212; not courageous.</p><p>The consequences show up everywhere. We are more tribal, keeping company with those who think like us and avoiding the rest.</p><p>Returning to offices sparked rebellion as if the basic covenant of employment had vanished. Inflation pinched, resentment grew, and anxiety followed as automation and artificial intelligence threatened familiar roles.</p><p>Standards slipped as fairness became subjective and obligations felt optional.</p><p>Busch&#8217;s legacy offers a counterweight. Tenacity is not stubbornness; it is service to the moment. It is respecting teammates, competitors, and fans enough to give them your best. That mindset belongs in families, workplaces, and neighborhoods.</p><p>Being present, prepared, and accountable is how trust is rebuilt.</p><p>Service extends beyond our own circles. In trying times, communities depend on nonprofits that stand in the gap, feeding families, tutoring children, caring for seniors, and restoring hope. Supporting them with time, talent, and treasure is not charity; it is stewardship.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!KCEe!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!KCEe!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp 424w, https://substackcdn.com/image/fetch/$s_!KCEe!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp 848w, https://substackcdn.com/image/fetch/$s_!KCEe!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp 1272w, https://substackcdn.com/image/fetch/$s_!KCEe!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!KCEe!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp" width="640" height="640" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:640,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:126774,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/199857907?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!KCEe!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp 424w, https://substackcdn.com/image/fetch/$s_!KCEe!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp 848w, https://substackcdn.com/image/fetch/$s_!KCEe!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp 1272w, https://substackcdn.com/image/fetch/$s_!KCEe!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2f0b2b49-a671-40a4-9f07-97c4c51f118c_640x640.webp 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Road to College mentors, students and parents assist Southwest Rotary of Wichita Falls in placing flags at subscribers&#8217; homes for Memorial Day. Subscribe at <a href="http://flags.southwewstrotary.com">flags.southwewstrotary.com</a> Photo Caf&#233; Con Leche Wichita Falls</figcaption></figure></div><p>When we volunteer skills, mentor generously, or give consistently, we strengthen the social fabric frayed by distance and division.</p><p>The question is personal. How are you doing?</p><p>Are you modeling the discipline and grace your children and peers need? Excellence is contagious. So is apathy. Choosing the former requires daily decisions to listen across differences, to work with purpose, and to contribute beyond ourselves.</p><p>We can be better as a people if we remember why effort matters. Life, like racing, is uncertain. The green flag drops without warning, and the checkered flag arrives too soon. Do the work. Serve others. Race every lap like it could be the last.</p><p>Work is one of the primary places character is practiced. A fair day&#8217;s pay for a fair day&#8217;s work is not nostalgia; it is a promise that cuts both ways.</p><p>Employers owe clarity, safety, and respect. Workers owe effort, honesty, and accountability. When either side breaks the covenant, cynicism spreads. Rebuilding it starts with small, visible acts: arriving on time, preparing for meetings, coaching instead of complaining, and measuring success by outcomes that help customers and colleagues alike.</p><p>In a world anxious about replacement by machines, the most durable skills remain human ones &#8212; judgment, empathy, reliability, and the willingness to learn. Communities thrive when those skills are shared, especially with organizations doing hard work in hard places.</p><p>Donate hours to a food pantry, offer expertise to a shelter&#8217;s board, sponsor a student, or fund a scholarship. These investments multiply, restoring dignity and opportunity where they are needed most.</p><p>Leadership is rarely loud. It is consistent.</p><p>It shows up on ordinary days, chooses collaboration over contempt, and treats differences as data, not threats. When we practice that posture, workplaces heal, families steady, and neighbors rediscover common ground worth protecting together.</p><p>Standards matter, especially right now.</p><p>On a quiet night after a long day, a father tightens a loose bike chain, steps back, and smiles as his child rides off steady and confident.</p><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em></p><p> </p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: Why two is one, one is none matters for nonprofits #166]]></title><description><![CDATA[Resilient nonprofits grow service success through simple systems, backup plans, and empathy, aligning time, talent, and treasure to serve others consistently and build sustainable nonprofit impact.]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-why-two-is-one</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-why-two-is-one</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sun, 24 May 2026 11:28:28 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!VoTV!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Jack Browne, Wichita Falls Times Record News<br>Sunday, May 24, 2026</p><p>Two is one, one is none is not just a Navy SEAL slogan. It is a discipline of responsibility tied directly to success. When we bet everything on a single assumption, tool, or hero, we accept fragility.</p><p>A plan without a backup is not confident execution; it is hope dressed up as strategy. Resilience is built intentionally by people who assume something will eventually break and prepare accordingly.</p><p>With more than a thousand nonprofits operating in communities like Wichita Falls, the difference between struggling and thriving is rarely passion. It is process.</p><p>The most effective organizations build repeatable systems for client engagement, volunteer development, and stewardship. They plan for turnover, document what works, and refuse to rely on one person, one grant, or one good year.</p><p>Real resilience comes from options, redundancy, and the humility to admit that people get sick, markets turn, donors change priorities, and good intentions collide with reality. If you don&#8217;t play, you don&#8217;t win. But if you play with only one card, you lose the moment it bends. Sustainable service requires depth, not dependence.</p><p>Most worthwhile work is never finished. We crave the box checked and the banner unfurled. Yet nearly every meaningful job has a maintenance phase that demands patience long after the applause fades. Teaching skills, building confidence, and restoring dignity are not one-time events. They require reinforcement and application.</p><p>Passing skills to clients and inviting them to serve as sponsors, mentors, or coaches turns lessons into action.</p><p>Service cements learning. It creates lasting experiences that hold during hard seasons and shine as examples for others still searching for hope. The student becomes the teacher, and the community grows stronger.</p><p>Communities, teams, and careers resemble gardens more than monuments. Weeds grow back. Seasons change. New plants must be integrated as needs evolve. Ignore the tending and entropy takes over. Embrace it and growth compounds quietly. Healthy nonprofits budget for maintenance, not just expansion.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!VoTV!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!VoTV!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png 424w, https://substackcdn.com/image/fetch/$s_!VoTV!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png 848w, https://substackcdn.com/image/fetch/$s_!VoTV!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png 1272w, https://substackcdn.com/image/fetch/$s_!VoTV!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!VoTV!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png" width="640" height="640" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:640,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:442564,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/199057332?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F00f49cfa-0cf9-45ca-bd36-b97f916f6346_640x640.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!VoTV!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png 424w, https://substackcdn.com/image/fetch/$s_!VoTV!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png 848w, https://substackcdn.com/image/fetch/$s_!VoTV!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png 1272w, https://substackcdn.com/image/fetch/$s_!VoTV!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2c2119e1-6cb0-43eb-be10-f5ef76a34b14_640x640.png 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Memorial Day mourns U.S. military personnel who died while serving. Visit Lake Wichita Veterans Plaza &amp; reflect on their ultimate sacrifice serving others. Honor them by volunteering &amp; making a difference in another&#8217;s life. Photo Jack Browne Times Record News</figcaption></figure></div><p>The earth spins, the sun rises and sets, and still many of us get trapped in the trivial. We chase perfect instead of continual progress, polishing edges no one will notice while missing chances to help someone standing right beside us.</p><p>Perfect is the enemy of the good because good ships, serves, and learns. In uncertain times, motion guided by values beats hesitation justified by spreadsheets.</p><p>KISS &#8212; Keep It Simple Stupid &#8212; is not an insult; it is mercy. The best processes use the fewest steps necessary to create value. Complexity often hides confusion and slows service.</p><p>Simple systems are easier to explain, easier to fix, and easier to hand off. They free energy for what matters: serving clients, supporting volunteers, and extending help beyond organizational walls.</p><p>Saying don&#8217;t make it so is really saying don&#8217;t make it about you. Keep your eye on the ball is advice about focus, not tunnel vision.</p><p>Focus on outcomes &#8212; not theatrics. Focus on people &#8212; not just metrics. Focus on service &#8212; not self. When nonprofits stretch limited resources to meet growing needs, clarity becomes oxygen. Time volunteered with intention, talent applied with humility, and treasure given consistently stabilize lives when the ground feels unsteady. Small, steady contributions outperform grand gestures that burn out.</p><p>If frogs had wings, their butts wouldn&#8217;t hit the ground. Wishing away constraints is comforting, but dealing with them is productive. Constraints force creativity, invite collaboration, and remind us we need one another. Empathy starts with understanding.</p><p>Plutarch observed that we profit even from those who talk badly if we know how to listen. In community work, that means hearing frustration as data, not disrespect. Resistance often masks fear, and fear softens when met with dignity. Leaders who listen build trust. Communities that listen build capacity.</p><p>Service is where these ideas leave theory and become practice. In trying times, people do not need saviors; they need neighbors. They need someone to show up on time, do what was promised, and stay when it gets repetitive. Time is presence. Talent is competence shared without ego. Treasure is fuel applied transparently.</p><p>When communities coordinate time, talent, and treasure, nonprofits stop lurching from crisis to crisis and start building capacity. Backups matter. Cross train volunteers. Document processes. Share leadership.</p><p>The work is rarely glamorous and always human. Yet the compounding effect is profound. A meal served becomes trust. A repaired roof becomes dignity. A tutoring hour becomes confidence.</p><p>I once watched a volunteer replace a burned-out lightbulb at a shelter; no one noticed, but the hallway stayed bright all night.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!-L6Y!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!-L6Y!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp 424w, https://substackcdn.com/image/fetch/$s_!-L6Y!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp 848w, https://substackcdn.com/image/fetch/$s_!-L6Y!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp 1272w, https://substackcdn.com/image/fetch/$s_!-L6Y!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!-L6Y!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp" width="640" height="640" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:640,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:95220,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/webp&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/199057332?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!-L6Y!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp 424w, https://substackcdn.com/image/fetch/$s_!-L6Y!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp 848w, https://substackcdn.com/image/fetch/$s_!-L6Y!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp 1272w, https://substackcdn.com/image/fetch/$s_!-L6Y!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2cc80b54-c844-4a19-94c3-13489e7583bf_640x640.webp 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Wichita Falls embraces our service members. &#8220;Thank you for your service,&#8221; is shared as veterans visit in uniform or use their service related discounts at local businesses.  Share your appreciation for those who serve &#8212; many gave their lives for our country. Photo Jack Browne, Times Record News</figcaption></figure></div><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em></p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: Wichita Falls food pantry lost van, found creative solution to serve #165]]></title><description><![CDATA[Creativity grows when leaders challenge assumptions, move boundaries, and find sustainable solutions that protect mission, resources, and clients.]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-wichita-falls-food</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-wichita-falls-food</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sun, 17 May 2026 13:37:25 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!dsn2!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F20de4850-32e3-4d72-a059-8e6fde4d14c9_640x640.heic" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Jack Browne, Wichita Falls Times Record News<br>Sunday, May 17, 2026</p><p>Problem solving demands creativity &#8212; moving boundaries to open our eyes to better options.</p><p>Many times, we believe the best solution is obvious &#8212; a straight-line continuation of past success. We know the actions to take, the challenges to overcome, and we focus on powering through obstacles we&#8217;ve beaten before. That mindset feels safe, efficient, and responsible.</p><p>It is also limiting, because it assumes the future must look like the past.</p><p>Last month the North Texas Food Pantry lost a valuable resource when another driver collided with the van used to transport food from partners at the Wichita Falls Area Food Bank and Sam&#8217;s Club to their facility on Tyler Street, where volunteers sort, stage, and prepare food for delivery to roughly 2,000 people each month.</p><p>Through grants and donations, some funds were available for a replacement vehicle. After weeks of waiting, the other driver&#8217;s insurance company finalized payment for totaling the pantry&#8217;s van.</p><p>The obstacles to this new vehicle solution multiplied quickly. There was a strong desire to &#8220;trade up&#8221; to a box truck, which increased the required funding. There was also concern about where to safely store a new vehicle, informed by past incidents of break-ins and vandalism as the old van sat in the parking lot when not in use.</p><p>As the projected investment grew, the board became cautious. Committing most of the available funds to a vehicle would leave little margin for repairs, emergencies, or surprises that inevitably appear in nonprofit operations.</p><p>In the meantime, temporary arrangements were made with the Wichita Falls Area Food Bank to deliver food directly to the North Texas Food Pantry.</p><p>The absence of the pantry owned vehicle felt risky at first, but the system worked. Recognizing nothing is permanent this solution works for the time being.</p><p>Volunteers adjusted. Processes shifted. Clients continued receiving food. What began as a stopgap slowly became part of the normal workflow.</p><p>This raised an uncomfortable question. Was the purchase of another vehicle truly the only path forward? The WFAFB already provides regular deliveries to many of its ninety partner agencies.</p><p>Instead of draining contingency funds to purchase a new vehicle, the pantry can use funds once earmarked for fuel, maintenance, insurance, and storage of a pantry owned vehicle leveraging the partnership with WFAFB &#8212; but without the added stress of protecting an unattended pantry vehicle.</p><p>During my most recent volunteer shift, the results were clear. While food options narrowed slightly, the mission remained intact.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!dsn2!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F20de4850-32e3-4d72-a059-8e6fde4d14c9_640x640.heic" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!dsn2!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F20de4850-32e3-4d72-a059-8e6fde4d14c9_640x640.heic 424w, https://substackcdn.com/image/fetch/$s_!dsn2!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F20de4850-32e3-4d72-a059-8e6fde4d14c9_640x640.heic 848w, https://substackcdn.com/image/fetch/$s_!dsn2!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F20de4850-32e3-4d72-a059-8e6fde4d14c9_640x640.heic 1272w, https://substackcdn.com/image/fetch/$s_!dsn2!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F20de4850-32e3-4d72-a059-8e6fde4d14c9_640x640.heic 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!dsn2!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F20de4850-32e3-4d72-a059-8e6fde4d14c9_640x640.heic" width="640" height="640" 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class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Using other partner&#8217;s resources where possible saves a Wichita Falls food pantry&#8217;s funds for funds for its unique needs and emergencies. Volunteers feeding those in need is the shared mission. Photo Jack Browne Times Record News</figcaption></figure></div><p>Food arrives on the days of client deliveries. Volunteers sort and prepare deliveries during the two hours before client service on Monday, Tuesday, and Thursday mornings. From 9-11 a.m., families pick up food to extend what they have for the coming month. Life continues.</p><p>Creativity in problem solving is not about reckless risk.</p><p>It is about questioning assumptions before committing scarce resources. Sometimes the best move is not advancing harder down a familiar road but stepping off it.</p><p>For leaders, especially in mission-driven organizations, this experience offers a quiet lesson. Constraints can sharpen thinking rather than suffocate it.</p><p>When pride, habit, or precedent define the solution too early, innovation rarely survives. By slowing decisions, inviting partners into the problem, and honoring the core mission above ownership or optics, organizations often discover options hiding in plain sight.</p><p>In closing, I also note that in the face of rising fuel costs, more families are using the resources of food pantries in our area as well as across the nation.</p><p>If you can help with your time, talent or treasure others will appreciate you.</p><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em> </p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: Trust but verify #164]]></title><description><![CDATA[Trust invites connection but without verification it invites risk. Leadership requires balancing compassion with discipline to protect relationships and resources.]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-trust-but-verify</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-trust-but-verify</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 09 May 2026 12:28:48 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!EaGp!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fce7383bb-76e3-40b7-969b-4f1400e03cc1_300x300.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><br>Jack Browne, Wichita Falls Times Record News<br>Sunday, May 10, 2026</p><p>Have others disappointed you in their situational ethics?</p><p>Imagine you are U.S. President Ronald Reagan negotiating reductions in nuclear weapons with another head of state whose thinking and values differ dramatically in the 1980s. Reagan found himself in this position as the Cold War pitted Western capitalistic ethics and values against the socialistic communist culture of the USSR which dissolved in 1991.</p><p>One expert briefing Reagan, scholar Suzanne Massie, advised him that Russians like to talk in proverbs, teaching him the phrase &#8220;doveryai, no proveryai,&#8221; meaning trust but verify.</p><p>Reagan often repeated the phrase publicly to emphasize the extensive verification procedures that would allow both sides to monitor compliance during the signing of the Intermediate-Range Nuclear Forces Treaty alongside Soviet leader Mikhail Gorbachev.</p><p>Negotiations often force us to balance progress with principle. We want closure and momentum, yet every compromise tests our boundaries. Situational ethics creep in when convenience overrides discipline.</p><p>Last summer, while searching for a new tenant for a rental property, I faced two choices. One applicant had the cash deposit. Another had great credit but would not move in for a month. Hungry for cash flow, I compromised.</p><p>By the second month, rent arrived via CashApp. If I wanted same-day access to the funds, a fee applied. Grumbling at more friction just to pay my own bills, I accepted that compromise too.</p><p>Two months later, the tenant asked to split rent into twice-monthly payments. You can see the train wreck coming. Last month no rent arrived. When evicted the tenant left furniture, food, clothing, and dishes. I arranged a roll-off, cleared the property, and began preparing for someone new.</p><p>The experience reminded me why rules matter &#8212; rent is due on the fifth, else late fees accrue, with nonpayment triggering eviction by the fifteenth. Operating this way creates predictability, protects cash flow, and reduces emotional decision-making.</p><p>These stories are not rare. In 2000, Enron appeared to be the golden child of energy. Built as a diversified power trader, the company found and exploited a regulatory gap in California. Power generated in state and power imported from outside were governed differently. Enron shifted electricity on paper to out-of-state entities and sold it back at inflated prices.</p><p>Margins surged. Wall Street applauded. The innovation was financial, not operational.</p><p>When scrutiny arrived, the illusion collapsed. By 2001, Enron followed earlier cautionary tales like Miniscribe, whose executives in 1985 shipped boxes filled with bricks rather than hard disks to fake inventory.</p><p>Closer to home, we face similar dilemmas. Do we hand cash to someone on the street hoping it buys food, knowing it may not?</p><p>Or do we donate through organizations designed to address root causes? Faith Mission urges the latter, arguing compassion paired with structure leads to better outcomes.</p><p>Trust failures also emerge in polished offices.</p><p>Many Wichita Falls investors once selected a financial advisor admired for visibility and community involvement &#8212; only to discover betrayal as over one-million dollars of client funds disappeared.</p><p>Seeing the image of success compromised oversight.</p><p>Boards, whether nonprofit or corporate, face the same tension. The pressure to fill leadership roles quickly can shortcut reference checks and validation. I have served on boards where optimism replaced verification, and organizations paid dearly when reality contradicted r&#233;sum&#233;s.</p><p>Retail businesses illustrate another lesson. Service quality has become a defense against theft. Secured merchandise and attentive associates walking products to registers reduce shrinkage while improving customer experience.</p><p>Verification here is procedural, not personal. However personal service in implementing these processes inspires customers to return.</p><p>Nonprofits invite similar diligence. Tools like CharityNavigator and CharityWatch allow donors to confirm impact and stewardship. Trust grows stronger when paired with evidence.</p><p><em>Doveryai, no proveryai</em>. Those three words are neither cynical nor cold. They recognize human fallibility while preserving cooperation.</p><p>Verification protects relationships by setting clear expectations and consequences. Verification doesn&#8217;t mean abandoning standards.</p><p>It means extending opportunity responsibly. Whether negotiating nations, managing property, donating, or hiring, leadership asks us to align goodwill with structure. Trust opens doors. Verification keeps them from slamming.</p><p>When both travel together, progress becomes sustainable. Without that balance, disappointment replaces momentum. With it, we protect ourselves while still believing in what others can become.</p><p>Consider who you see when someone approaches you for trust. A victim? Or a test of your leadership, your compassion, and your willingness to verify before believing.</p><p>Those extra moments of reflection are where character is revealed. Leadership is rarely about grand gestures, but about small decisions repeated consistently.</p><p>The discipline to pause, ask, and confirm signals respect for others and for oneself. In the long run, that discipline builds credibility, resilience, and a community worthy of our trust, our resources, and our shared future.</p><p><em>Doveryai, no proveryai</em>.</p><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em></p><p>Caption: Who do you see? Someone down on their luck or looking for their next gullible victim.</p>]]></content:encoded></item><item><title><![CDATA[Visionary leadership builds the Future #163]]></title><description><![CDATA[Leadership begins with choosing the future you&#8217;re willing to build. Clarity, storytelling, & consistent action turn vision into momentum, shaping communities, opportunities, and the people who follow.]]></description><link>https://www.newcollarcoach.com/p/visionary-leadership-builds-the-future</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/visionary-leadership-builds-the-future</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sat, 02 May 2026 18:40:17 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!IYtx!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7aae3836-fa8a-42da-a5ec-a5456907feec_640x640.heic" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Jack Browne, Wichita Falls Times Record News<br>Sunday, May 3, 2026</p><p>Will you lead?</p><p>That question sits quietly under every big decision we make. Leaders show the way to the future &#8212; not by predicting it perfectly but by deciding which future they are willing to work toward.</p><p>There are many futures possible. Some are expansive and inclusive, creating opportunity for many. Others concentrate gains for a few.</p><p>Vision is choice, and leadership begins the moment someone decides which future is worth building.</p><p>Some leaders are born with unusual confidence or charisma, but most learn the skills required to shape a vision of a better way, product, or experience and then invite others into that picture.</p><p>The core skill is not authority. It is clarity. People follow what they understand and what resonates with their own hopes. When a leader names a destination clearly, momentum begins to form almost on its own.</p><p>Storytelling is the bridge between vision and action. Stories translate abstract ideas into something people can feel.</p><p>Think about Disney&#8217;s entertainment parks drawing millions of visitors year after year. Families return because those parks deliver consistent, safe, joyful experiences that connect generations. Parents remember how they felt as children and want to recreate that memory with their own kids.</p><p>That emotional continuity is not accidental. It is the product of a story about family, imagination, and trust that has been reinforced for decades.</p><p>Steve Jobs understood this power deeply. When he founded Apple, his vision centered on simplicity.</p><p>Technology did not need more features. It needed better experiences. Devices should work so intuitively that they fade into the background of life.</p><p>By removing unnecessary decisions, Apple reduced the mental effort required of users and expanded who could confidently use technology. Ease of use became a strategic advantage &#8212; not a compromise.</p><p>Jobs also demonstrated that leadership does not require inventing everything yourself.</p><p>He gathered ideas, explored emerging concepts, and synthesized what he saw into a compelling whole. His visits to Xerox PARC exposed him to the mouse, graphical interfaces, networking, and laser printing.</p><p>Apple reimagined those innovations into the Macintosh, introduced in 1984, and changed how people interacted with personal computers. An entire industry pivoted as a result.</p><p>That vision showed up in small, human moments. With my 2-year-old toddler tapping icons on a screen without fear or instruction came the proof that complexity had been tamed.</p><p>Desktop publishing flourished. Competitors followed with their own graphical systems. A clear vision reshaped expectations for everyone.</p><p>Contrast that with another bold vision from automotive executive John DeLorean. After the success of the Pontiac GTO, he imagined an ethical, durable sports car that would look like nothing else on the road.</p><p>The DMC-12 featured stainless steel panels, gullwing doors designed for strength, and a rear mounted engine. Built quickly with a lean workforce of 374 people, it reached the market in record time. Then reality intervened. High interest rates, economic recession, and cash constraints overwhelmed the company. Production ended after less than two years.</p><p>Yet the DeLorean lives on in cultural memory through &#8220;Back to the Future,&#8221; where it symbolizes possibility and imagination.</p><p>Both Apple and DeLorean reveal the same truth. Vision can inspire extraordinary outcomes, but sustainability determines how long that inspiration can operate in the real world.</p><p>Leadership lessons are not confined to global brands. They appear every day in our own communities.</p><p>A few letters, like BBQ, can trigger powerful local loyalty when chefs consistently deliver quality and hospitality. Our city leaders are articulating a vision of economic renewal and attracting investment that creates opportunity and growth.</p><p>Programs like Caf&#233; con Leche&#8217;s Road to College initiative with WFISD show leadership at a personal scale.</p><p>By combining mentoring, academic preparation, service, and responsibility, students are guided toward post-secondary success. Participants are not treated as passive recipients of help, but as emerging leaders expected to support others. The multiplier effect is intentional.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!IYtx!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7aae3836-fa8a-42da-a5ec-a5456907feec_640x640.heic" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!IYtx!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7aae3836-fa8a-42da-a5ec-a5456907feec_640x640.heic 424w, https://substackcdn.com/image/fetch/$s_!IYtx!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7aae3836-fa8a-42da-a5ec-a5456907feec_640x640.heic 848w, https://substackcdn.com/image/fetch/$s_!IYtx!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7aae3836-fa8a-42da-a5ec-a5456907feec_640x640.heic 1272w, https://substackcdn.com/image/fetch/$s_!IYtx!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7aae3836-fa8a-42da-a5ec-a5456907feec_640x640.heic 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!IYtx!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7aae3836-fa8a-42da-a5ec-a5456907feec_640x640.heic" width="640" height="640" 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class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Road to College Mentors lead tutorials at MSU&#8217;s West College of Education and Professional Studies for high school students to achieve their academic goals. Leaders making dreams a reality. Photo provided by Caf&#233; con Lech&#233;</figcaption></figure></div><p>Leadership is practiced through example, empathy, and accountability.</p><p>Exposure to role models, practical guidance, and community involvement builds confidence, especially for first generation students. Over time, success is measured not only by individual achievement, but by how many others are lifted along the way.</p><p>Leadership rarely announces itself with titles or applause. It shows up in conversations, decisions, and standards people choose to uphold.</p><p>Every team, family, classroom, and workplace is shaped by someone setting direction. When clarity replaces noise, trust grows. When behavior matches words, credibility compounds.</p><p>The future is not built all at once, but one choice at a time. Those choices send signals about what matters.</p><p>Others are always watching, deciding whether this is a vision worth supporting.</p><p>That is the quiet power of stepping up before being asked. It is leadership practiced &#8212; not declared or deferred until later, someday, or never.</p><p>So, dust off your vision of what the future could be. Leadership is an invitation. Step forward and invite others to help make it real.</p><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em></p><p>Caption: Road to College Mentors lead tutorials at MSU&#8217;s West College of Education and Professional Studies for high school students to achieve their academic goals. Leaders making dreams a reality. Photo provided by Caf&#233; con Lech&#233;</p>]]></content:encoded></item><item><title><![CDATA[Paying It Forward: Wichita Falls’ culture of service makes a difference #162]]></title><description><![CDATA[In Wichita Falls, service answers life&#8217;s biggest question, proving lasting success is measured not in possessions but people helped here. You can make a difference in your community when you step up.]]></description><link>https://www.newcollarcoach.com/p/paying-it-forward-wichita-falls-culture</link><guid isPermaLink="false">https://www.newcollarcoach.com/p/paying-it-forward-wichita-falls-culture</guid><dc:creator><![CDATA[Jack Browne]]></dc:creator><pubDate>Sun, 26 Apr 2026 08:21:03 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!SwhZ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Jack Browne, Wichita Falls Times Record News, published Sunday, April 26, 2026</em></p><p>Why Are You Here?</p><p>People have wrestled with that question for as long as we have history. Philosophers, theologians, leaders, and everyday citizens have all tried to name it, define it, or outgrow it. Most of us circle back eventually.</p><p>In a consumer-driven economy, the default answers are easy. Success becomes square footage. Horsepower. Balance sheets. Titles. Upgrades. Likes. Followers. Validation extracted in public and tallied digitally.</p><p>But hearses do not have trailer hitches.</p><p>And cemeteries do not have influencer sections.</p><p>You cannot take it with you. And long after the toys break and the algorithms move on, what remains is impact. Contribution. The lives you shaped. The moments you showed up when it mattered.</p><p>If there is a scoreboard that counts, it is measured in people, not possessions.</p><p>Wichita Falls understands this, even when we forget it.</p><p>Often referred to as &#8220;the city that faith built,&#8221; this community has quietly sustained a culture of service for generations. As of last October, 1,173 registered 501(c)(3) nonprofit organizations operated locally, stewarding more than $3 billion in assets and over a billion dollars in annual income. That is not accidental. That reflects values.</p><p>This is an ecosystem of service. And everyone in it eventually plays two roles: giver and getter.</p><p>Most of us spend parts of life on both sides.</p><p>When things go well, we contribute. When life hits hard, we receive. The healthiest communities are honest about that dynamic and design systems that make both roles dignified.</p><p>Nonprofit boards sit at the intersection. They are not honorary titles or r&#233;sum&#233; padding. Boards are where mission becomes execution. They require people willing to wrestle with messy, unsolvable problems, to set priorities under constraints, to raise resources, and to step in when staff capacity meets real human need.</p><p>That work changes lives in specific, repeatable ways. Consider just a dozen or so organizations and their mission impact.</p><p>Adult Literacy, for example, does not trade in abstractions. Volunteers teach adults how to read forms, write clearly, and build job-ready skills. One learner at a time. The outcome is simple and profound: people gaining independence, credentials, and the ability to provide for their families.</p><p>Big Brothers Big Sisters creates life-changing mentorships by matching children with consistent, caring adults. These &#8220;Bigs&#8221; do not fix everything. They show up. Over time, one relationship builds confidence, accountability, and healthier decision-making during the years that matter most.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!SwhZ!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!SwhZ!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic 424w, https://substackcdn.com/image/fetch/$s_!SwhZ!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic 848w, https://substackcdn.com/image/fetch/$s_!SwhZ!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic 1272w, https://substackcdn.com/image/fetch/$s_!SwhZ!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!SwhZ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic" width="640" height="640" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:640,&quot;width&quot;:640,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:106768,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/heic&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.newcollarcoach.com/i/195506070?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!SwhZ!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic 424w, https://substackcdn.com/image/fetch/$s_!SwhZ!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic 848w, https://substackcdn.com/image/fetch/$s_!SwhZ!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic 1272w, https://substackcdn.com/image/fetch/$s_!SwhZ!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F2b918b45-c61a-4f5a-b973-e75f88d1b405_640x640.heic 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image buttonBase-GK1x3M"><svg aria-hidden="true" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" class="icon-noB79L"><g><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image buttonBase-GK1x3M"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2 icon-noB79L"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">Serving as a &#8220;Big&#8221; means showing up weekly lunches, through successive school years, to encourage a child to attend school daily following a life-changing event. Photo Jack Browne/Times Record News</figcaption></figure></div><p>Camp Fire empowers young people through inclusive after-school and summer programs that foster belonging and confidence. Children discover strengths they did not know they had through camps, mentoring, and service. Skills learned here carry forward into classrooms, families, and future careers.</p><p>CASA, Court Appointed Special Advocates, serves children navigating some of the hardest transitions imaginable. Trained volunteers advocate for abused and neglected youth, ensuring one child&#8217;s voice is heard in court and their best interests are protected through consistent presence and observation. Stability does not happen by chance. It is defended.</p><p>Faith Mission meets immediate needs while restoring dignity and self-worth. They shelter, feed, and counsel men, women, and families experiencing homelessness, guiding individuals from crisis to stability through coordinated daily support. Faith, discipline, and skills build toward sustainable outcomes. Today, a new capital campaign is expanding capacity and renewing facilities to meet rising demand for homeless men.</p><p>Leadership Wichita Falls invests upstream. It develops civic leaders by connecting emerging professionals to real community challenges. Participants learn how to collaborate across sectors and return with the capacity to drive measurable improvements where they live and work.</p><p>North Texas Food Pantry fights hunger with efficiency and compassion. Volunteers source, pack, and distribute nutritious food so families can make it through another week without choosing between groceries and utilities. Board members work behind the scenes to secure funding and design solutions that scale impact responsibly.</p><p>Scouting builds character, leadership, and resilience through experiential learning. Youth master practical skills, serve others, and grow into responsible adults through shared challenges. The relationships formed often extend for decades, as their alumni network continue to serve and inspire the next generation.</p><p>Service organizations like Rotary, Kiwanis, Optimists, and Lions clubs offer structured entry points into community impact. Members engage as doers, leaders, and champions of causes ranging from youth development to recreation and scholarships. They mobilize volunteers, funding, and attention where it is needed most.</p><p>Giving is not instinctive. It is a skill. Like any skill, it improves with use.</p><p>When exercised deliberately, it compounds. You may help educate the future doctor who cures cancer. Or support the mentor who keeps a young person out of the justice system. Or strengthen the parent who raises a resilient family.</p><p>You do not control the outcomes. You do control whether you contribute.</p><p>Help someone navigate their path. Invest your time, judgment, and resources thoughtfully. Do your best work in service of others. Step back.</p><p>Then watch what grows.</p><p>That may be the best answer any of us gets to the question: Why are you here?</p><p><em>Jack Browne is a community activist and former technology executive who believes in the power of connection, service, and lifelong learning.</em></p>]]></content:encoded></item></channel></rss>